SPG multiple room booking

 
Old Apr 29, 18, 10:29 am
  #1  
Original Poster
 
Join Date: Aug 2012
Location: UK
Posts: 778
SPG multiple room booking

Just returned from a break and I had booked 3 rooms on my account for me/wife and 2 x sons in own rooms. All was booked under my membership and all costs and incidentals paid by myself.

Will i get the credit points for the full party ?
dolfinco is offline  
Old Apr 29, 18, 10:34 am
  #2  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG PLT (LT Gold), TK Gold, M&M S, BA Silver, Hyatt Dia
Posts: 4,722
Yes, as per the T&C's, you can receive credit for up 3 rooms. Sometimes the hotels do not post this correctly so keep an eye on it and chase with CS if any problems.

https://www.starwoodhotels.com/prefe...language=en_US

**Remember to keep your bills""
ExpatSomchai is offline  
Old Apr 29, 18, 10:38 am
  #3  
Original Poster
 
Join Date: Aug 2012
Location: UK
Posts: 778
Originally Posted by ExpatSomchai View Post
Yes, as per the T&C's, you can receive credit for up 3 rooms. Sometimes the hotels do not post this correctly so keep an eye on it and chase with CS if any problems.

https://www.starwoodhotels.com/prefe...language=en_US

**Remember to keep your bills""
Fantastic and thanks.
dolfinco is offline  
Old Apr 29, 18, 11:35 am
  #4  
 
Join Date: Sep 2010
Location: YVR
Programs: AC Super Elite, Bonvoy Titanium
Posts: 4,424
And note this benefit is being modified after the merger. You still get points credit for up to 3 rooms, but only night credit for 1 room
yvr76 is offline  
Old Apr 29, 18, 12:49 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by dolfinco View Post
Just returned from a break and I had booked 3 rooms on my account for me/wife and 2 x sons in own rooms. All was booked under my membership and all costs and incidentals paid by myself.

Will i get the credit points for the full party ?
A trick some properties pull is to merge all the expenses so only one room has any charges and then they "forget" to post the stay/night credit you are due for the other two rooms. In this case you are likely to only get one folio. If this is the case, make note now of your dates and room numbers so when you have to contact research, you can give them all the details. Do not throw out folios until well after the stay posts.
RogerD408 is offline  

Thread Tools
Search this Thread
Search Engine: