SPG Gold via Amex Plat problems
Mar 24, 2016, 6:34 am
#16
Original Poster
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,033
Mar 24, 2016, 10:22 am
#17
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
When you get status, it's good for the reminder of the year that you are in, the full part of the next year, and expires at the end of Feb of the following year.
So in your case, when you became Gold in Sept 2014, it was good for Sept 2014 through all of 2015 to Feb 29, 2016.
Then on March 2016 is when new status takes over. If you didn't requalify in 2015, then status is dropped. Since your status is through an external party, I assume that they cannot automatically requalify you.
Mar 24, 2016, 12:28 pm
#18
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,465
It's been a while since I used my charge card for elite status with SPG, but when I was doing it that way, it seemed to me that there were years when the status seemed to automatically continue without any intervention on my part and other times when I was bounced down without warning and discovered it only when I made my next reservation or (much worse) upon arrival at a Starwood hotel. It might have been that my wonderful personal travel agents were just taking the steps to renew the status without telling me.
Mar 24, 2016, 4:32 pm
#19
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,095
IIRC the SPG Gold via AmEx Plat seems to require periodic re-enrollment. It might have expired after the first year for you.
BTW, is this a benefit for authorized users or just the primary accountholder? What color is your AmEx card, Plat or Gold (versus spouse's Plat card, as IIRC there's a higher annual fee for the Plat authorized used card)? [This issue seems to matter with some of the AmEx DL affiliated cards.]
BTW, is this a benefit for authorized users or just the primary accountholder? What color is your AmEx card, Plat or Gold (versus spouse's Plat card, as IIRC there's a higher annual fee for the Plat authorized used card)? [This issue seems to matter with some of the AmEx DL affiliated cards.]
Apr 28, 2016, 1:33 am
#20
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Was just looking at the AMEX Personal Platinum application and it no longer lists SPG Gold as a benefit. Wondering if the problems people are having is because AMEX is in the process of dropping that benefit?
Anyone know if it is still a benefit if we apply soon?
Anyone know if it is still a benefit if we apply soon?
Apr 28, 2016, 4:51 am
#21
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,695
Apr 29, 2016, 3:53 am
#22
Join Date: Oct 2010
Posts: 3
reenroll every year. takes just two minutes and one call.
Apr 29, 2016, 4:22 am
#23
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Not true.
Years being an AMEX Platinum cardmember, I only dropped once only. So re-enrolling per year is definitely not a thing required.
However, I do agree that you can be dropped without notice. And at that time I was dropped, AMEX was quite good in fixing the issue (it was upgraded back almost immediately) and made sure I would be taken care of despite the drop.
Years being an AMEX Platinum cardmember, I only dropped once only. So re-enrolling per year is definitely not a thing required.
However, I do agree that you can be dropped without notice. And at that time I was dropped, AMEX was quite good in fixing the issue (it was upgraded back almost immediately) and made sure I would be taken care of despite the drop.