How long to get Platinum card and credentials?
Mar 14, 2002, 4:05 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: May 2000
Location: أمريكا
Posts: 26,768
How long to get Platinum card and credentials?
How long should I expect it to take from the time I complete my last night or stay until the time that I get my Platinum card?
I should be able to get Platinum benefits from the hotels after qualifying for Plat, but before getting the card, right?
d
I should be able to get Platinum benefits from the hotels after qualifying for Plat, but before getting the card, right?
d
Mar 14, 2002, 4:31 pm
#2
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Doppy:
How long should I expect it to take from the time I complete my last night or stay until the time that I get my Platinum card?
I should be able to get Platinum benefits from the hotels after qualifying for Plat, but before getting the card, right?
d</font>
How long should I expect it to take from the time I complete my last night or stay until the time that I get my Platinum card?
I should be able to get Platinum benefits from the hotels after qualifying for Plat, but before getting the card, right?
d</font>
In the meantime, you may print a copy of your temporary card from the Starwood Preferred Guest Web site http://www.starwood.com/preferredguest to carry with you.
And, yes; once your account is upgraded you can start enjoying the benefits of the Platinum level.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 14, 2002, 8:13 pm
#3
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,183
Its been over 7 weeks and 2 e-mails. Still no card or welcome kit. Hmmmmm???? I made Hyatt Diamond (in late feb) and received my card and welcome kit in less then 2 weeks. COME ON STARWOOD WHY THE DELAY?? 
Mar 14, 2002, 8:46 pm
#4
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,184
I know it's nice to have the card, but you can print one out on the web (not that you need it) and the 'platinum package' is nothing other than a letter and a few coupons with your card. I wouldn't wait by the mailbox 
Mar 15, 2002, 9:10 am
#6
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,183
Oh I agree the card I really dont need. Its the point they said it would be here in 4-6 weeks. After a few phone calls and e-mails still no card.
Mar 15, 2002, 12:02 pm
#7
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mach92:
Oh I agree the card I really dont need. Its the point they said it would be here in 4-6 weeks. After a few phone calls and e-mails still no card. </font>
Oh I agree the card I really dont need. Its the point they said it would be here in 4-6 weeks. After a few phone calls and e-mails still no card. </font>
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 18, 2002, 10:31 am
#8
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,183
Starwood has the correct address!!! Still no card as of 3-18-02 10 weeks now
Mar 18, 2002, 11:24 am
#9
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
mach92, if you would send me your Starwood Preferred Guest account number, I would like to look into this further. I apologize for the delay and the extra effort required.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 19, 2002, 9:50 pm
#10
Join Date: Aug 2000
Location: Some where in the Mountains
Posts: 5,400
Qualified November 2001. Received card in todays mail. Don't really care about the card it's the recognition of plat. status that counts. I have never shown any of my hotel elite cards at check-in. Starwood seems to do a good job of keeping track of those things.