SNA...behind the scenes
Jun 29, 2015, 11:26 am
#1
Original Poster
Join Date: Jun 2010
Programs: DL Diamond MM, SPG Platinum, Skywards Silver
Posts: 319
SNA...behind the scenes
I didn't see this anywhere...
I've been Plat for 4 years and actually have had good success with my SNA (almost all in Europe). But I was curious if someone knows exactly what happens behind the scenes? I've read posts where people eluded to Starwood actually paying a hotel when the SNA is redeemed, but this seems unverified.
So, does anyone know actually happens behind the scenes? How much is a hotel compensated to honor a SNA? Does it matter which category of room them apply it to?
Thanks
I've been Plat for 4 years and actually have had good success with my SNA (almost all in Europe). But I was curious if someone knows exactly what happens behind the scenes? I've read posts where people eluded to Starwood actually paying a hotel when the SNA is redeemed, but this seems unverified.
So, does anyone know actually happens behind the scenes? How much is a hotel compensated to honor a SNA? Does it matter which category of room them apply it to?
Thanks
Jun 30, 2015, 5:58 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,757
That's proprietary, and they're not going to tell you/us.
Jun 30, 2015, 9:00 pm
#3
Suspended
Join Date: Aug 2014
Programs: SPG
Posts: 108
Yes, it's proprietary but you can do a simple math. One can opt-out of the SNA and instead get a $100.00 uber credit voucher --- 10 SNA certs should cost Starwood pretty much the same amount, so ten bucks per each SNA night.
Jul 1, 2015, 8:09 am
#4
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Sorry, not even close. Cost and perceived value can vary greatly. I'm not sure if it applies to SNAs as well, but when redeeming points for a room, there is a formula used to determine what the property gets from SPG and part of that is the occupancy rate on the night of the stay. I have from time to time seen the SPG folio showing what was being billed and I have not noticed any set percentage. Sometimes it has been a major discount < $20/night and sometimes much higher near $100/night. Again, does not apply to SNA specifically, and I doubt we will ever know unless someone inside slips up.