Starwood Visa?
Apr 4, 2001, 4:47 pm
#16
Join Date: May 1999
Posts: 6,084
Just off the phone with AmEx. I've also noticed that the grace period shown on the web was cut from 20 days to 15 days (for the record, my card is Delta, not Starwood). The rep was very surprised and said that according to her computer, my account still has 20 days of a grace period and there was no cut whatsoever. She said it must be a glitch on the web. Those of you who are concerned with this issue, may want to call AmEx and confirm that your grace period is still 20 days.
Apr 5, 2001, 10:56 am
#17
Join Date: Feb 2001
Posts: 72
"The worst part that I have in the short grace period is that there is no way to have Amex automatically deduct the payment from your checking account. The Citibank AA Visa card will let you do so, which eliminates the need to worry about paying your bill on time."
Actually, you can have the payment deducted from a checking account, but you need to generate the payment through the AMEX website. You can register any of their cards online for payment and state which account you want debitted. You can also tell them if you want to pay the minimum, the full balance, or in between. The only thing you can't do is set it up for automatic payment on your due date, so you have to go to the website yourself when you're ready to pay the bill. It does save the postage and a trip to the post office. I have had no problems with being creditted with payment on the date submitted through their website although the debit usually takes a day or two to post on my bank's checking account.
Actually, you can have the payment deducted from a checking account, but you need to generate the payment through the AMEX website. You can register any of their cards online for payment and state which account you want debitted. You can also tell them if you want to pay the minimum, the full balance, or in between. The only thing you can't do is set it up for automatic payment on your due date, so you have to go to the website yourself when you're ready to pay the bill. It does save the postage and a trip to the post office. I have had no problems with being creditted with payment on the date submitted through their website although the debit usually takes a day or two to post on my bank's checking account.
Apr 5, 2001, 3:58 pm
#18
Senior Moderator; Moderator, Eco-Conscious Travel, United and Flyertalk Cares
Join Date: Jun 1999
Location: Fulltime travel/mostly Europe
Programs: UA 1.7 MM;; Accor & Marriott Pt; Hyatt Globalist
Posts: 17,832
Amex also has a pay-by-phone option that is very handy.
Apr 6, 2001, 12:36 pm
#19
Join Date: Jan 2001
Posts: 56
Yeah, I haven't gotten my bill in the mail yet and the bill is due on April 15--that's 10 days away! LOL! Well, I payed my bill online when I heard from this thread the 15 day billing problem! Thanks guys!
Apr 6, 2001, 2:32 pm
#20
Original Member
Join Date: May 1998
Location: SFO/JFK
Programs: Hilton: Gold, Starwood: Platinum, Hyatt: Platinum, AS: MVP Gold
Posts: 630
It looks like this may indeed be an AMEX Web site glitch. (What else is new?)
I got my statement and the due date printed on it is April 20. Online it still shows April 15.
I got my statement and the due date printed on it is April 20. Online it still shows April 15.