St. Regis reservation experience nice and problems
Jan 24, 2001, 2:31 pm
#1
Original Poster
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,452
St. Regis reservation experience nice and problems
We made a reservation at the St. Regis Aspen via internet.
A few day later we were actually called in Germany to be asked about our arrival and if they could organize something for us, very nice !
They then send us a confirmation and it did not show our rate correctly (tax and breakfast included).
They corrected that after we send them a fax.
After our expirience with the Arabella in Mnchen, I have the feeling that their computer system has some problems.
A few day later we were actually called in Germany to be asked about our arrival and if they could organize something for us, very nice !
They then send us a confirmation and it did not show our rate correctly (tax and breakfast included).
They corrected that after we send them a fax.
After our expirience with the Arabella in Mnchen, I have the feeling that their computer system has some problems.
Jan 24, 2001, 2:35 pm
#2
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,352
I think you'll enjoy the Aspen...if they get your reservations right that is. The rooms are top notch and the hotel staff is excellent. Make sure to order some of their delicious desserts from room service and enjoy a cocktail in the evening in their lounge. In the summer months they have the large heaters outside and a fire blazing as well as it still gets cool during those months.