The "No upcoming stays" website bug. Is Fixed !
Nov 10, 2012, 8:52 pm
#1
Original Poster
Join Date: Sep 2007
Programs: Bonvoy Titanium
Posts: 213
The "No upcoming stays" website bug. Is Fixed !
Anyone else missing all their stays on the homepage?
Panic ensued after seeing "no upcoming stays," but after clicking on All Stays they show up. Phew
Did I miss someone else reporting this glitch?
Panic ensued after seeing "no upcoming stays," but after clicking on All Stays they show up. Phew
Did I miss someone else reporting this glitch?
Nov 10, 2012, 9:23 pm
#2
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Seeing the same thing as well, guess it's just a coding error.
Nov 10, 2012, 9:32 pm
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,476
Mine was showing that starting sometime last night, even though I have reservations (that appear upon clicking "all stays") for tonight and tomorrow night. The good news is that my reservations didn't disappear totally, even after the property preassigned a room for tonight. So IMO this is a BIG improvement over the former problem of disappearing stays.
Nov 10, 2012, 9:45 pm
#4
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,739
I see it as well, sadly I have a reservation in a month that has disapeared for weeks now.
Nov 10, 2012, 11:02 pm
#5
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
Yep, I see it as well even though I have a reservation for a stay in 2 days.
Nov 10, 2012, 11:09 pm
#6
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,034
The "My Stays" feature on the SPG website is very glitchy.
I've twice gone to the SPG website to confirm a cancel a reservation for the following day, only to see the reservation not there.
There's a twilight zone starting some time before the stay where the reservation might or might not appear in My Stays.
I've twice gone to the SPG website to confirm a cancel a reservation for the following day, only to see the reservation not there.
There's a twilight zone starting some time before the stay where the reservation might or might not appear in My Stays.
Nov 11, 2012, 7:58 am
#7
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,174
Seems like its a Saturday night thing - website updates? Saw it last night myself.
Nov 11, 2012, 8:03 am
#8
Join Date: Mar 2007
Posts: 3,990
My site also says, 'no upcoming stays". Yet all my reservations, going into 2013, are still there, including what looks to be a pre-upgrade at my favorite property next April!
Cheers,
Cheers,
Nov 11, 2012, 8:53 am
#9
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,476
Mine still says "no upcoming stays" but my pre-upgraded stay for tonight is still there, as well as a reservation for 2013.
Nov 11, 2012, 3:10 pm
#10
Join Date: Oct 2002
Location: NYC
Programs: DL Plat, 1 MM; SPG LT Plat (RIP); Marriott LT Titanium; Fairmont Plat (RIP), DL Kryptonium Medallion
Posts: 1,801
Same here.
Nov 13, 2012, 6:27 am
#11
Join Date: Apr 2005
Location: SF Bay Area
Programs: UA GS/2MM, SPG Plat, Marriott Plat, Hyatt Diamond
Posts: 225
Nov 13, 2012, 10:29 am
#12
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,512
It shows no stays on the summary page.... but when you click on it my stays show up. However, when I click on details, nothing. It's super annoying as now I have to dig through my email confirmations to check what rates I booked on because I need to change a few of them...
Nov 13, 2012, 3:46 pm
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,476
My reservations have been displaying the details as usual when I click. It basically shows me the entire confirmation.
Nov 14, 2012, 12:26 am
#14
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,745
same problem here....nothing on the home page but all the reservations are still active....
Nov 15, 2012, 10:43 am
#15
Join Date: Apr 2007
Location: Planet Earth
Programs: SPG, AA, B6. No longer "still CO to me" with account spent down. RIP CO.
Posts: 653
Not a Saturday night thing - has been happening fairly regularly of late. At one point the Sheraton Crystal City thought it was an interface issue on their end - but it has also happened with the Westin Montreal and now, Westin Beach Ft Lauderdale