Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Starwood | Starwood Preferred Guest
Reload this Page > merge old account with new one and lifetime

merge old account with new one and lifetime

Reply

Old Mar 29, 12, 7:45 pm
  #1
Thread Starter
 
Join Date: Oct 2002
Location: SYD
Programs: QF G<Hyatt Globalist. IHG RA
Posts: 1,147
merge old account with new one and lifetime

Just wondering if any of you have experience with merging accounts.
years ago I had an account I let it lapse for a few years then went to re establish it and was told by the res agent to just open a new one which i dod. now with the lifetime I checked to see that I was almost lifetime gold with 240 nights.
I got them to merge accounts and now I have only 180
how can that be?

can they not count or are they just pulling numbers out of the air?
I think the latter
be careful to get pdfs of your accounts before merging!
aussielori is offline  
Reply With Quote
Old Mar 30, 12, 4:20 am
  #2
Company Representative - Starwood
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by aussielori View Post
Just wondering if any of you have experience with merging accounts.
years ago I had an account I let it lapse for a few years then went to re establish it and was told by the res agent to just open a new one which i dod. now with the lifetime I checked to see that I was almost lifetime gold with 240 nights.
I got them to merge accounts and now I have only 180
how can that be?

can they not count or are they just pulling numbers out of the air?
I think the latter
be careful to get pdfs of your accounts before merging!
If you would like us to investigate on your lifetime night count, do drop us a note.

spgchampion@starwoodhotels.com

Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Starwood Lurker II is offline  
Reply With Quote
Old Mar 30, 12, 4:40 pm
  #3
Thread Starter
 
Join Date: Oct 2002
Location: SYD
Programs: QF G<Hyatt Globalist. IHG RA
Posts: 1,147
I have just sent you a copy of my account stating 2XX nights copied off the spg website .
aussielori is offline  
Reply With Quote
Old Apr 1, 12, 8:21 am
  #4
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: New Delhi, India
Programs: SPG Plat, MR Plat, IHG Plat, HH Gold, DL Diamond, AI Maharajah
Posts: 24,526
how long does it take to merge the accounts????
Keyser is offline  
Reply With Quote
 


Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump


All times are GMT -6. The time now is 1:17 pm.

Home - News - Forum - Hotel Reviews - Glossary - Contact Us - Airport Code Lookup - Terms of Use - Privacy Policy - Cookie Policy - Advertise on FlyerTalk - Archive - Top

This site is owned, operated, and maintained by Flyertalk.com. Copyright 2017 FlyerTalk.com. All rights reserved. Designated trademarks are the property of their respective owners.