Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Jun 7, 2018, 10:00 am
#496
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Jun 25, 2018, 7:27 pm
#497
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Smoke 'em if you've got 'em!
Thread bump/reminder that June 30th is the last day of validity for the certs:
https://www.spgpromos.com/elitethankyou/
If you still have any, and don't have a stay between now and Saturday, you can also provide the code(s) from the web site over the phone/email/etc. to someone who has helped you in the past.
If you don't have any other great candidates, then IMO a few obvious suggestions spring to mind
Thread bump/reminder that June 30th is the last day of validity for the certs:
https://www.spgpromos.com/elitethankyou/
If you still have any, and don't have a stay between now and Saturday, you can also provide the code(s) from the web site over the phone/email/etc. to someone who has helped you in the past.
If you don't have any other great candidates, then IMO a few obvious suggestions spring to mind
Jun 25, 2018, 8:45 pm
#498
Join Date: Sep 2004
Location: New York, NY
Programs: Marriott Bonvoy Lifetime Tit, Hilton Diamond, BA Gold, Carlson Gold, UA*S,
Posts: 1,363
Jun 26, 2018, 2:55 am
#499
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Not that I am personally aware of.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Will. can we unload some of these to you since youre such a badass? also, wats up w/ Starwood being so ninja about these certs? totally forgot about these. they should do a better job advertising it.
anyway, do these certs really benefit SPG associates in any way? i didnt even know employees had a stash of points. are they exactly the same SPG points we guests have? so you value 500 pts the same way we value them?
Last edited by GundamWing01; Jun 26, 2018 at 3:01 am
Jun 26, 2018, 3:13 pm
#500
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Tried to give one of these to a staff member at a restaurant at Prince Gallery Kioicho. First she looked at me like I had handed her a note in hieroglyphic, then she took it away for a few minutes, then she asked for my SPG card, then a few minutes later gave me the paper back. The whole thing seemed like a tremendous inconvenience for her.
Jun 26, 2018, 3:40 pm
#501
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Tried to give one of these to a staff member at a restaurant at Prince Gallery Kioicho. First she looked at me like I had handed her a note in hieroglyphic, then she took it away for a few minutes, then she asked for my SPG card, then a few minutes later gave me the paper back. The whole thing seemed like a tremendous inconvenience for her.
Jun 27, 2018, 12:08 am
#502
Join Date: Mar 2018
Location: SG
Programs: Marriott Plat Amb, oneworld Ruby
Posts: 132
I offloaded all of mine today, thanks very much to the gurus on here for bringing the deadline to my attention!
As I won't be going back to my usual Starwood hotel before 30 June, I just asked for a management contact. Management were happy to take the codes from me and distribute them to my nominated associates, and were also very glad that I took the time to recognise their service. So somebody somewhere knows (and cares) about these.
Tangent and Cultural Question: as many of Elite Thank Yous went to the wonderful Front Desk and Exec Lounge associates, is it appropriate (even in the US) to give money tips to such staff for their service? I would tip porters, etc, even here in Asia, but it would never cross my mind to tip someone for checking me in.
As I won't be going back to my usual Starwood hotel before 30 June, I just asked for a management contact. Management were happy to take the codes from me and distribute them to my nominated associates, and were also very glad that I took the time to recognise their service. So somebody somewhere knows (and cares) about these.
Tangent and Cultural Question: as many of Elite Thank Yous went to the wonderful Front Desk and Exec Lounge associates, is it appropriate (even in the US) to give money tips to such staff for their service? I would tip porters, etc, even here in Asia, but it would never cross my mind to tip someone for checking me in.
Jun 27, 2018, 10:43 pm
#503
Suspended
Join Date: Jun 2008
Posts: 41
I faxed all mine to a lovely gentleman at the Sheraton Louisville... he was really really grateful and called to thank me personally! Been going to the property for almost 10 years and he has been there all this time. Thoroughly deserved.
Jun 28, 2018, 4:08 pm
#504
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,938
We handed our our last two at the Sheraton TriBeCa over Memorial Day. All the ones we've handed out have been met with much more positive responses than we expected. One rep actually squealed a bit with delight and ran off to tell her coworkers after thanking us.
We will miss these. Was an easy way to bring some extra joy to the folks who make our travels more enjoyable.
We will miss these. Was an easy way to bring some extra joy to the folks who make our travels more enjoyable.
Jun 30, 2018, 10:12 pm
#505
Join Date: Jul 2008
Posts: 336
Just logged in to my "Thank you" page to get my vouchers and call them in to a few of my frequented hotels.
Unfortunatley I "just missed it", despite several more hours of June 30th on the West Coast. Oops.
In any event, Thank You SPG staff!
Unfortunatley I "just missed it", despite several more hours of June 30th on the West Coast. Oops.
In any event, Thank You SPG staff!
Jul 1, 2018, 10:26 pm
#506
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Managed to gave mine out on the last day and they activated on the same day. Glad it did not go to waste.
Apr 29, 2019, 12:27 am
#507
Join Date: May 2010
Location: Earth ... for now
Programs: UA 2MM * Marriott Ambassador LT Titanium * IHG Diamond Ambassador * Hilton Diamond *
Posts: 1,787
I guess that I missed the information that Marriott ended the program.I just found out yesterday. I gave those certificates every year, since Starwood started the program and my last ones were given last year.
It is unfortunate that this incentive is now discontinued.
It is unfortunate that this incentive is now discontinued.