The funniest suite I ever got
Nov 19, 2009, 6:25 pm
#1
Original Poster
Join Date: Sep 2007
Location: Scottsdale
Posts: 2,949
The funniest suite I ever got
This happened last month when I checked into the Sheraton Salzburg and inquired about an upgrade.
I asked a lovely Austrian woman at the desk if she might happen to have an extra suite.
She gave me the biggest smile I've ever seen and slipped away into the office.
Brimming with self-satisfaction, she returned a few minutes later with a gift bag filled with chocolate "Mozart Balls."
I was quite confused.
She said "you asked for a 'sweet'."
I started laughing and said "no I wanted a 'suite' - like a bigger room."
She finally caught on and started laughing too. Then the duty manager came out and asked what was going on. We told her and she started laughing as well.
We were all laughing at the Sheraton Salzburg.
Then I trotted off to a very nice upgraded Executive room.
I asked a lovely Austrian woman at the desk if she might happen to have an extra suite.
She gave me the biggest smile I've ever seen and slipped away into the office.
Brimming with self-satisfaction, she returned a few minutes later with a gift bag filled with chocolate "Mozart Balls."
I was quite confused.
She said "you asked for a 'sweet'."
I started laughing and said "no I wanted a 'suite' - like a bigger room."
She finally caught on and started laughing too. Then the duty manager came out and asked what was going on. We told her and she started laughing as well.
We were all laughing at the Sheraton Salzburg.
Then I trotted off to a very nice upgraded Executive room.
Nov 19, 2009, 6:31 pm
#2
Join Date: Nov 2005
Location: NYC
Programs: Delta DM, SPG Plat, Hyatt Diamond, MTA Rust, Hertz Five Star something or other
Posts: 2,858
LOL gotta love Austrian hospitality. I also quite enjoyed my reindeer chocolates in my suite at the Goldener Hirsch in Salzburg!
Nov 19, 2009, 6:35 pm
#3
Join Date: Jul 2008
Location: CLL
Programs: MS Plat, AOR ninja
Posts: 2,177
very cute story 
Nov 19, 2009, 6:39 pm
#4
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
I also had great service at the Sheraton Salzburg!
Nov 19, 2009, 7:45 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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Posts: 52,140
Love those Mozart Balls, too!
Nov 19, 2009, 8:03 pm
#6
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,374
So are sweets now a standard Platinum benefit? ^
Nov 19, 2009, 8:07 pm
#7
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
I had a similar experience as a Platinum at the JW Marriott Desert Ridge. Inquired if any suites were available (not a perk with Marriott mind you) and the desk agent, after giving me a funny look, said he would see what was available and disappeared into the back 
. He came back with a chocolate bar noting that they usually gave those to lower tiered guests to which I chuckled and explained "No a suite as in a larger room". He apologized saying he found it an odd request but didn't know if I were a diabetic or something. Ended up getting the suite ^ (Yes I know this the SPG forum but found it fitting 
)
. He came back with a chocolate bar noting that they usually gave those to lower tiered guests to which I chuckled and explained "No a suite as in a larger room". He apologized saying he found it an odd request but didn't know if I were a diabetic or something. Ended up getting the suite ^ (Yes I know this the SPG forum but found it fitting )
Nov 19, 2009, 9:55 pm
#8
Join Date: Mar 2007
Location: TSV, Australia
Posts: 2,401
Nice story. you think you'd be pretty use to the word 'suite' working in a hotel.
Nov 20, 2009, 5:25 am
#10
Join Date: Jul 2006
Location: Tokyo and anyplace cheaper
Programs: Delta Diamond. SPG Plat. Hyatt Diamond. Segafredo coffee stamp card, inContinental
Posts: 474
thanks for sharing that
that lifted my mood , thank you
Nov 20, 2009, 7:26 am
#11
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
A good one. ^
Nov 20, 2009, 7:38 am
#12
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Should win Best SPG Suite Upgrade "Post of the Year" award!!
Great story.
Bigshaker
Great story.
Bigshaker
Nov 20, 2009, 12:59 pm
#13
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
You failed to confide that what you really wanted was for her to give you a Kiss (link)?
Nov 20, 2009, 1:19 pm
#14
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Perhaps she thought you were a macaroon looking for a macaroom instead of being a macabus?
Now I am in the mood for some macaroni...
Now I am in the mood for some macaroni...
Nov 20, 2009, 3:07 pm
#15
Join Date: Mar 2006
Location: Paris
Posts: 1,301
That was a great post!!!
Maybe the way to score a suite from now on is to ask for a sweet, get everybody laughing, and then the suite...
Maybe the way to score a suite from now on is to ask for a sweet, get everybody laughing, and then the suite...