ANA Tool - Broken

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Mar 15, 2009 | 8:14 am

#31

deconz

Join Date: Nov 2007

Location: Brisbane, Australia

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Posts: 374

still down when I checked just now

Mar 15, 2009 | 8:49 am

#32

bmvaughn

Join Date: Aug 2007

Location: Near SEA

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Posts: 7,990

Now is the time to become good friends with your local UA agent. Actually even knowing the possible routings (but not availability) was very helpful when booking an intra-europe award. The nonstop flights I wanted ex-LHR were full, so I routed via FRA and ZRH

Mar 15, 2009 | 8:52 am

#33

soitgoes

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Join Date: Jul 2003

Posts: 11,377

Quote:

Originally Posted by bmvaughn

Now is the time to become good friends with your local UA agent.

The UA Japan Voice Response line is also great for Star Alliance award availability.

Mar 15, 2009 | 9:35 am

#34

cockpitvisit

Join Date: Oct 2001

Location: Germany

Programs: LH SEN

Posts: 5,087

Awards on the ANA own metal show up normally, so the problem must be with the Starnet access, not with the tool itself.

Mar 15, 2009 | 9:39 am

#35

onlysuites

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Join Date: Sep 2003

Posts: 12,413

Quote:

Originally Posted by harryhv

Was up for 15mins a moment ago, just went down again

Still down. So when Starnet is down are *A members not able to make bookings?

Mar 15, 2009 | 11:55 am

#36

gleff

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working currently

Mar 15, 2009 | 11:57 am

#37

soitgoes

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Join Date: Jul 2003

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Quote:

Originally Posted by lallyr

Still down. So when Starnet is down are *A members not able to make bookings?

I don't know if this is a case of StarNet being down or the ANA website connection to StarNet being down. In addition, airlines could always put in a request for a seat.

Mar 15, 2009 | 12:17 pm

#38

holtju2

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Quote:

Originally Posted by soitgoes

In addition, airlines could always put in a request for a seat.

We know how this works in U's case, however. Putting a sell request through bypassing the UA's version Starnet.

Mar 15, 2009 | 4:06 pm

#39

mahasamatman

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Posts: 53,195

I've been getting valid results on ANA (for LH flights at least) today.

Mar 15, 2009 | 11:56 pm

#40

onlysuites

FlyerTalk Evangelist

Join Date: Sep 2003

Posts: 12,413

Seems to be working for most of the searches ^

Only one I can't get to work is

AKL Auckland Int'l NZ [NZAA]
NAN Nadi Int'l FJ [NFFN]

Carrier Flight From Depart To Arrive A/C Availability
--------- ------ ---- --------- ---- --------- ---- ---- -------------
NZ 56 AKL 10:00 Nand 12:05 320 FS@ CS@ YS@

Mar 16, 2009 | 12:13 am

#41

KVS

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Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by lallyr

Just keep re-trying and it should work:

[KVS Availability Tool 3.3.4/Platinum - SNT: Awards/StarAlliance/JP-ANA]

Code:

AKL  Auckland Int'l NZ [NZAA]
NAN  Nandi Nadi Int'l FJ [NFFN]
FRI  01 May 2009 / 1 Seat

Carrier   Flight From Depart    To   Arrive    A/C       Availability
--------- ------ ---- --------- ---- --------- ---- ---- ------------- 
NZ        58     AKL  07:20     NAN  10:25     763       FS/  CS-  YS-
NZ        854    AKL  15:55     NAN  19:00     320       FS/  CS+  YS-

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