Star gold access to United E+ ended?
#46
Join Date: Mar 2005
Location: Southern California
Programs: US Airways,Hilton HHonors, Marriott, National
Posts: 1,341
One issue that needs to be thought about, this E+ cabin is the front of the Economy cabin in all UA aircraft. So bascially, even though UA can reserve exit rows and front of cabin on most *Alliance carriers, we can not on their flights. And I am not even talking about INT'L, but on US domestics. It is a big SHORT-SITED view by UA.
I am extremely disappointed.. and will continue to voice my complaints.
I am extremely disappointed.. and will continue to voice my complaints.
#47
Join Date: Sep 2005
Location: Sydney,Australia
Programs: UA 1K, QF Gold
Posts: 1,141
Originally Posted by LAX1K to AmWest
One issue that needs to be thought about, this E+ cabin is the front of the Economy cabin in all UA aircraft. So bascially, even though UA can reserve exit rows and front of cabin on most *Alliance carriers, we can not on their flights. And I am not even talking about INT'L, but on US domestics. It is a big SHORT-SITED view by UA.
I am extremely disappointed.. and will continue to voice my complaints.
I am extremely disappointed.. and will continue to voice my complaints.
#49
Join Date: Apr 2006
Location: RNO (Reno/Tahoe)
Programs: US Silver, HH Gold VIP, Avis Preferred Select. P-*A Silver
Posts: 92
Originally Posted by LAX1K to AmWest
One issue that needs to be thought about, this E+ cabin is the front of the Economy cabin in all UA aircraft. So bascially, even though UA can reserve exit rows and front of cabin on most *Alliance carriers, we can not on their flights. And I am not even talking about INT'L, but on US domestics. It is a big SHORT-SITED view by UA.
I am extremely disappointed.. and will continue to voice my complaints.
I am extremely disappointed.. and will continue to voice my complaints.
Like I have said on the other 2 major threads about this...this so-called "Star Alliance", which was started by UA in '97 I might add, is now to be referred to as the "Psudeo-Star Allaince" (or P-*A for short). I strongly believe that this has to do with us "unwelcome" HP elites that have been grandfathered in to this P-*A. If UA is worried about the E+ cabins being too full...why dont they take some and see that some of the time there are entire rows of E+ un filled at times..and most of the time the middle seat in an E+ cabin is rarely filled as well.
Not to mention at SFO on Thurday evening I was going to checkin at, what used to be where P-*A elites checked in with Premiers...now even us P-*A elites dont have priority check-in anymore. So whats left? A cute orange bag tag and a trip to the Club lounge...is that why I am striving to get to gold? If I get this transfer to denver...will UA status match me...should I pick another carrier?
HERES A BIG to UA and thier P-*A
#50
FlyerTalk Evangelist
Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,406
Originally Posted by uastarflyer
Maybe it's not UA.
#52
Join Date: Feb 2004
Posts: 1,935
I still do not get it. E+ was the only thing that UA had going in its favour. Through that product UA has been able to secure quite a bit of loyal business from frequent travellers. Now the UA product is sub par by far in every single cabin - and this is espcially true for the intercontinental flights. Why fly UA between US and Europe when BA, AF, KL and LH (just to name a few) has a far better product in M, C and F. The goes for the pacific routes - here the competition is NZ, QF, SQ, JL, AN, etc. I know that such elements as schedule and price are important elements - but given that these over time and to the average pax is leveled out - I do not get why anyone would fly UA (well to be honest I never quite understood why anyone would chosse UA for the C or F product).
#53
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
UA is revamping their C product in spring and probably their F too. Now that E+ has been implented in the regional fleet, I guess they are following a business plan. I hope it includes something for E-.
#54
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Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,155
Originally Posted by OFFlyer
I still do not get it. E+ was the only thing that UA had going in its favour. Through that product UA has been able to secure quite a bit of loyal business from frequent travellers. Now the UA product is sub par by far in every single cabin - and this is espcially true for the intercontinental flights. Why fly UA between US and Europe when BA, AF, KL and LH (just to name a few) has a far better product in M, C and F. The goes for the pacific routes - here the competition is NZ, QF, SQ, JL, AN, etc. I know that such elements as schedule and price are important elements - but given that these over time and to the average pax is leveled out - I do not get why anyone would fly UA (well to be honest I never quite understood why anyone would chosse UA for the C or F product).
If I *ONLY* flew international routes (or virtually so) then I'd pay more attention to LH M&M program, and that would also influence my choice in metal.
#55
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Join Date: Aug 2003
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Originally Posted by QF009
And yet we haven't seen other *A airlines adopting policies putting UA*Gs last in allocating exit row seating...
Let the others retaliate. Who cares. How about all the other *A create E+ and then block UA elites from getting access to it? You (and the other negative folk) would rather your airline retaliate instead of actually improve their Y product?
#56
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Originally Posted by uastarflyer
You (and the other negative folk) would rather your airline retaliate instead of actually improve their Y product?
1. LH exit row on longhaul flights (especially on a A340) is much more comfortable that E+. No need for improvement here. Legroom sometimes exceeds UA longhaul C.
2. On 98-99% of all flights (check ExpertFlyer to validate this claim), LH has free exit row seats on its longhaul flights 24h before departure.
3. 23h and 59 seconds before departure, every pax with access to a telephone has the opportunity to call LH (as repeatedly mentioned in the LH forum, calling the German call center is recommended), do an online check-in and reserve one of those free seats in exit row.
Conclusion: UA elites who are able to operate a telephone will sit in LH exit row with a success rate of 98-99%. This applys to shorthaul, medium-haul and longhaul flights. It applys to all LH a/c that physically feature an exit row, including the entire regional partner fleet. Of course, all this can change tomorrow, but that's how things have worked for several years.
As for LH elites flying UA: They are able to pre-assign a seat in UA exit row with a success rate of 0%, and in E+ with a sucess rate of 0%, as well. A fair deal, right?
These are the facts. But then again, never let the facts stand in the way of your views. So carry on whining that "LH hates UA elites", that "UA can't assign seats on LH metal", that "LH puts UA elites into the very back", yadda yadda yadda. It's such a great mantra, please keep it alive for future FF generations. ^
#57
Join Date: Feb 2004
Posts: 1,935
Originally Posted by uastarflyer
It's not just schedule and price but FF program. As a USA-based flyer my primary FF program is UA. Fly any other *A as a *G on UA, and I lose the 100% mileage bonus I'd receive if i flew UA metal (LH trans-atlantic does offer the bonus though), upgrade coupons to use on domestic flights, most likely targeted bonuses that work for UA metal flights only, etc.
If I *ONLY* flew international routes (or virtually so) then I'd pay more attention to LH M&M program, and that would also influence my choice in metal.
If I *ONLY* flew international routes (or virtually so) then I'd pay more attention to LH M&M program, and that would also influence my choice in metal.
#58
Join Date: Jul 2006
Location: SIN
Programs: TK, SQ, TG, NW, PCR, MR, SPG
Posts: 571
This finally explain why UA has been heavily promoting thie E+ seats on banners/billboards not only in airports, TV media, and also in downtowns across the major cities in USA, especially so in Chicago city for obvious reasons. Surely we don't expect them to spend loads of A&P dollars on a goodwill upgradable product for *S and *G members?
#59
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Originally Posted by OFFlyer
and what will be the net result for UA?
#60
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Join Date: Aug 2003
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Originally Posted by flysurfer
Certainly.
1. LH exit row on longhaul flights (especially on a A340) is much more comfortable that E+. No need for improvement here. Legroom sometimes exceeds UA longhaul C.
And LH has FOUR exit row seats on 3 versions of their 747 and EIGHT on their a340 (per seatguru). There are 94 E+ and/or Y exit row seats on UA's 747.
Yep, LH should restrict all 4 of their seats to UA *G. That'll show 'em.
2. On 98-99% of all flights (check ExpertFlyer to validate this claim), LH has free exit row seats on its longhaul flights 24h before departure.
3. 23h and 59 seconds before departure, every pax with access to a telephone has the opportunity to call LH (as repeatedly mentioned in the LH forum, calling the German call center is recommended), do an online check-in and reserve one of those free seats in exit row.
Conclusion: UA elites who are able to operate a telephone will sit in LH exit row with a success rate of 98-99%. This applys to shorthaul, medium-haul and longhaul flights. It applys to all LH a/c that physically feature an exit row, including the entire regional partner fleet. Of course, all this can change tomorrow, but that's how things have worked for several years.
As for LH elites flying UA: They are able to pre-assign a seat in UA exit row with a success rate of 0%, and in E+ with a sucess rate of 0%, as well. A fair deal, right?
As for LH elites flying UA: They are able to pre-assign a seat in UA exit row with a success rate of 0%, and in E+ with a sucess rate of 0%, as well. A fair deal, right?
These are the facts. But then again, never let the facts stand in the way of your views. So carry on whining that "LH hates UA elites", that "UA can't assign seats on LH metal", that "LH puts UA elites into the very back", yadda yadda yadda. It's such a great mantra, please keep it alive for future FF generations. ^
But actually you are close on one point, the hating one. But to make it truthful it needs to be updated to read "LH hates EVERYONE".