Baggage Allowance *RTW
#1
Original Poster
Join Date: Oct 2004
Location: Alicante, Spain
Programs: SK*G
Posts: 49
Hi!
I just got my *RTW ticket, going from BNE to europe via DXB, and over to US and back to SYD. In the last column of all segments says PC. Does it mean I'm allowed 2 pieces of 32 kg on all segments around the world? And do I get to bring an extra piece scince I'm *G? Or is it the regular 20kg (40kg) on the segments that does not include travelling to the US? I have always had tickets that only allowed 20kg from SYD to Europe before, so this was a little surprise. Always good to be able to bring what you need... Thank you for your help
Karl
I just got my *RTW ticket, going from BNE to europe via DXB, and over to US and back to SYD. In the last column of all segments says PC. Does it mean I'm allowed 2 pieces of 32 kg on all segments around the world? And do I get to bring an extra piece scince I'm *G? Or is it the regular 20kg (40kg) on the segments that does not include travelling to the US? I have always had tickets that only allowed 20kg from SYD to Europe before, so this was a little surprise. Always good to be able to bring what you need... Thank you for your help

Karl
#4
Original Poster
Join Date: Oct 2004
Location: Alicante, Spain
Programs: SK*G
Posts: 49
Hi again!
I have spoken to SIA about this 2 times now. The first time they said that I'm allowed 2 pieces of 32 kilo plus an extra 20 kilo because of the *G status. Still only 2 pieces with another 20 kilo. I have no idea how I can bring only 2 pieces of 32 kilo and an additional 20 kilo in those 2 pieces though... Is 2 pieces by the piece system and the third one by weight? The second time I rang up to clearify, they said only 2 pieces all the way. *G does not have any baggage benefit. I do not think I'll get any more answers from colling them another time... I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...) I pressume that Qantas in doing check in in Australia for SQ? I really need all kg I can get, so thanks for your help
Karl
I have spoken to SIA about this 2 times now. The first time they said that I'm allowed 2 pieces of 32 kilo plus an extra 20 kilo because of the *G status. Still only 2 pieces with another 20 kilo. I have no idea how I can bring only 2 pieces of 32 kilo and an additional 20 kilo in those 2 pieces though... Is 2 pieces by the piece system and the third one by weight? The second time I rang up to clearify, they said only 2 pieces all the way. *G does not have any baggage benefit. I do not think I'll get any more answers from colling them another time... I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...) I pressume that Qantas in doing check in in Australia for SQ? I really need all kg I can get, so thanks for your help

Karl
#5
FlyerTalk Evangelist


Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Originally Posted by LN-KMS
I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...)
You can print the following out as a reference for the *G benefits: http://www.staralliance.com/star_all...nt/status.html
As per standard IATA rules, the piece (and not weight) system applies for the entire itinerary when such an itinerary includes at least one flight segment to/from an airport in North/South America.
#6
Join Date: Oct 1999
Location: Sydney NSW Australia
Posts: 2,337
Originally Posted by LN-KMS
Hi again!
I have spoken to SIA about this 2 times now. The first time they said that I'm allowed 2 pieces of 32 kilo plus an extra 20 kilo because of the *G status. Still only 2 pieces with another 20 kilo. I have no idea how I can bring only 2 pieces of 32 kilo and an additional 20 kilo in those 2 pieces though... Is 2 pieces by the piece system and the third one by weight? The second time I rang up to clearify, they said only 2 pieces all the way. *G does not have any baggage benefit. I do not think I'll get any more answers from colling them another time... I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...) I pressume that Qantas in doing check in in Australia for SQ? I really need all kg I can get, so thanks for your help
Karl
I have spoken to SIA about this 2 times now. The first time they said that I'm allowed 2 pieces of 32 kilo plus an extra 20 kilo because of the *G status. Still only 2 pieces with another 20 kilo. I have no idea how I can bring only 2 pieces of 32 kilo and an additional 20 kilo in those 2 pieces though... Is 2 pieces by the piece system and the third one by weight? The second time I rang up to clearify, they said only 2 pieces all the way. *G does not have any baggage benefit. I do not think I'll get any more answers from colling them another time... I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...) I pressume that Qantas in doing check in in Australia for SQ? I really need all kg I can get, so thanks for your help

Karl
You 100% deadset positively can have 3 pieces @ 32kg max weight per piece as a *G on a RTW. Maximum linear measure of 158cm (LxWxD).
I believe some carriers are trying to get a max weight of 23kg per piece for Y cabin pax under the piece system, but it's still 32kg at the moment. Ask for a supervisor if they still give you grief over it.
Another option if you need even more luggage is to call Luggage Link or similar in every Oz capital city. Specialise in forwarding unaccompanied baggage at very decent rates.
#7


Join Date: Jul 2000
Location: AUH
Posts: 8,638
I can also confirm that the piece system (ie, 32kg x 2, plus 32 x 1 for *G) applies for the whole RTW itinerary.
If an agent gives you grief, another point of reference is the fare rules for the RWSTAR tariff, which explicitly states that "PIECE SYSTEM SHALL APPLY FOR THE WHOLE JOURNEY" somewhere in the fare rules. You can ask the agent to refer to the fare rule if s/he refuses to allow you the 3 pieces even after checking your ticket (which already says 2PC).
If an agent gives you grief, another point of reference is the fare rules for the RWSTAR tariff, which explicitly states that "PIECE SYSTEM SHALL APPLY FOR THE WHOLE JOURNEY" somewhere in the fare rules. You can ask the agent to refer to the fare rule if s/he refuses to allow you the 3 pieces even after checking your ticket (which already says 2PC).
#8
Original Poster
Join Date: Oct 2004
Location: Alicante, Spain
Programs: SK*G
Posts: 49
Thank you very much for your replies and help. I sent an email to SIA as well, jsut to confirm what the rules really are, and they wrote me this reply:
Dear Karl
Thank you for your enquiry.
Apologies for the conflicting advise, as a Gold Star Alliance member you are allowed an extra piece of max weight 32kgs(baggage handlers won't carry more). Your free baggage allowance total is therefore 3 pieces plus 7kgs for carry-on luggage.
Kindest regards
Australian Reservations
Customer Service Centre 131011
Guess I'll print this off and bring to the airport...
Karl
Dear Karl
Thank you for your enquiry.
Apologies for the conflicting advise, as a Gold Star Alliance member you are allowed an extra piece of max weight 32kgs(baggage handlers won't carry more). Your free baggage allowance total is therefore 3 pieces plus 7kgs for carry-on luggage.
Kindest regards
Australian Reservations
Customer Service Centre 131011
Guess I'll print this off and bring to the airport...
Karl
#10
Moderator, Hilton Honors



Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
That's a programme benefit rather than mandated *G benefit, although most (all?) *A FFPs offer extra carry-on allowance to *Gs (in line with biz/first carry-on allowance) IIRC.
#11




Join Date: Jan 2004
Location: YOW
Programs: AC down to Orange lol, Marriott Silver?
Posts: 3,217
I think paid C gets 3 pieces of luggage of 32 kg so do I get an extra one on top of that as a *A Gold? i.e. 3+1 = 4 pieces?
Itinery is AKL-HNL(Stopover)-YVR-YOW.
Thanks, Mary
Itinery is AKL-HNL(Stopover)-YVR-YOW.
Thanks, Mary
#12
Moderator, Hilton Honors



Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
Originally Posted by Snoopyo
I think paid C gets 3 pieces of luggage of 32 kg so do I get an extra one on top of that as a *A Gold? i.e. 3+1 = 4 pieces?
Itinery is AKL-HNL(Stopover)-YVR-YOW.
Thanks, Mary
Itinery is AKL-HNL(Stopover)-YVR-YOW.
Thanks, Mary

