Originally Posted by LN-KMS
Hi again!
I have spoken to SIA about this 2 times now. The first time they said that I'm allowed 2 pieces of 32 kilo plus an extra 20 kilo because of the *G status. Still only 2 pieces with another 20 kilo. I have no idea how I can bring only 2 pieces of 32 kilo and an additional 20 kilo in those 2 pieces though... Is 2 pieces by the piece system and the third one by weight? The second time I rang up to clearify, they said only 2 pieces all the way. *G does not have any baggage benefit. I do not think I'll get any more answers from colling them another time... I have checked the KrisFlyer page, it says 20 kilo or 1 piece extra. Any idea on how I can present this when I check in? (Sometimes I feel that the pasengers know more about this than the airline staff itself...) I pressume that Qantas in doing check in in Australia for SQ? I really need all kg I can get, so thanks for your help
Karl
SQ sound like they are confusing the extra *G benefits under the weight concept, not the piece concept. (You get an extra 20k under the weight system as a *G).
You 100% deadset positively can have 3 pieces @ 32kg max weight per piece as a *G on a RTW. Maximum linear measure of 158cm (LxWxD).
I believe some carriers are trying to get a max weight of 23kg per piece for Y cabin pax under the piece system, but it's still 32kg at the moment. Ask for a supervisor if they still give you grief over it.
Another option if you need even more luggage is to call Luggage Link or similar in every Oz capital city. Specialise in forwarding unaccompanied baggage at very decent rates.