Devaluation of *G Status
#1
Original Poster



Join Date: Jan 2014
Location: SFO
Programs: TK*G, AT OWE, IHG Diamond
Posts: 2,331
Devaluation of *G Status
Over the past few years I feel like we've seen a huge devaluation of *G status all across the board, from "Light" fares with no extra baggage for *G starting from NZ and now spread to all LH group, SK, and TP, C class lounges not open to *G (like UA Polaris, SQ SKL, ET Cloud Nine) or without guesting privileges (NZ Regional lounges), lots of spinoff carriers like Eurowings, Air Seoul, Thai Smile, Silkair, Uni Air, Edelweiss etc. in which avoiding *A seems like a prime reason they are created, in addition to rumblings that TP wasn't giving extra bag to *G on any fares (after complaining about a baggage related issue to TP customer care, they told me non-TP *G gets an extra bag only when the itinerary contains 2 or more *A airlines, however it seems they implemented this in practice to only discount fares and not all fares) and UA's new China baggage promo (they claim that the "normal" allowance is 1 bag, but due to a special promo with no end date pax with no status get 2 bags, as do *G because "normal" allowance is 1 bag). I got a lot of flak for complaining about this in the UA forum but this one still doesn't sit right with me. If they can claim that all China pax get 2 bags because of a special promo and the normal allowance is 1 bag so *G should also only get 2 bags, what's stopping them from saying that Europe pax get 1 bag due to special promo, normal allowance is 0, and *G should only get 1?
How much farther can they go? Is there something in the *A contract that prevents continued spread of these kinds of behaviors further? Could the European airlines' standard bag-inclusive fares be rebranded as "Light Plus" so they too can avoid giving an extra bag to *G? Are they planning to just cancel the *G baggage benefit?
Why isn't SkyTeam having this problem? I'm not aware of any fare on any SkyTeam airline that gives STE+ no extra bags, Joon, AF's spinoff, is basically full service AF as far as STE+ benefits are concerned, and they don't have anything like the magnitude of exceptions that *A has.
How much farther can they go? Is there something in the *A contract that prevents continued spread of these kinds of behaviors further? Could the European airlines' standard bag-inclusive fares be rebranded as "Light Plus" so they too can avoid giving an extra bag to *G? Are they planning to just cancel the *G baggage benefit?
Why isn't SkyTeam having this problem? I'm not aware of any fare on any SkyTeam airline that gives STE+ no extra bags, Joon, AF's spinoff, is basically full service AF as far as STE+ benefits are concerned, and they don't have anything like the magnitude of exceptions that *A has.
#2
Suspended
Join Date: Sep 2017
Programs: M&S, Radisson
Posts: 758
Now, I understand that some people (or at least their employers) are paying a good chunk of money to the airlines. For instance, prices are quite high on many North American routes as well as on intercontinental flights between the US and Europe. And they have to pay those dear prices even though the airlines are bringing down their costs by a percentage point or two each year.
At the very lest, you expect some recognition in return for loyalty to a certain airline or alliance. And it's frustrating if the recognition you get (say, as *G) is poor and not what it used to be.
I think part of the explanation is the increased market power of airlines. They can afford to devalue your *G status as the customer has fewer alternatives! What can you do? Nothing really, perhaps hope that regulators will change their views about the monopoly power of airlines and, particularly, their joint ventures.
On the other hand, I don't think that is the full story. There are also markets where a *G is cheaper than it ever was. I know, now somebody is gonna chime in and say "but *G with program XYZ used to be so much easier" but that doesn't refute my point. If you're based in certain parts of Eastern Europe, *G can be had dirt cheap. If you're based in certain parts of Asia, OWS and OWE can be had dirt cheap. To those who got their *G so easily, my answer would be "you get what you pay for". If people want lower and lower prices, lower than what is to be expected based airlines' efficiency gains, you need to cut costs somewhere. No surprise *G benefits aren't exempt from cost-cutting measures.
In conclusion, I am of two minds about this. I can understand some users in markets with high prices are upset about deteriorating *G benefits. But I also think there are other markets which are competitive and in which prices are cut aggressively (as that seems to be what the customer wants). If you are in the latter type of situation, there's less reason to be upset the recognition is devalued. You get what you pay for.
At the very lest, you expect some recognition in return for loyalty to a certain airline or alliance. And it's frustrating if the recognition you get (say, as *G) is poor and not what it used to be.
I think part of the explanation is the increased market power of airlines. They can afford to devalue your *G status as the customer has fewer alternatives! What can you do? Nothing really, perhaps hope that regulators will change their views about the monopoly power of airlines and, particularly, their joint ventures.
On the other hand, I don't think that is the full story. There are also markets where a *G is cheaper than it ever was. I know, now somebody is gonna chime in and say "but *G with program XYZ used to be so much easier" but that doesn't refute my point. If you're based in certain parts of Eastern Europe, *G can be had dirt cheap. If you're based in certain parts of Asia, OWS and OWE can be had dirt cheap. To those who got their *G so easily, my answer would be "you get what you pay for". If people want lower and lower prices, lower than what is to be expected based airlines' efficiency gains, you need to cut costs somewhere. No surprise *G benefits aren't exempt from cost-cutting measures.
In conclusion, I am of two minds about this. I can understand some users in markets with high prices are upset about deteriorating *G benefits. But I also think there are other markets which are competitive and in which prices are cut aggressively (as that seems to be what the customer wants). If you are in the latter type of situation, there's less reason to be upset the recognition is devalued. You get what you pay for.
#3




Join Date: Feb 2004
Location: Netherlands
Posts: 5,267
Hi,
To also chime in on this, in general I think *G in general was already quite poor in providing any recognition's or benefits compared to the other alliances. However one of the worst culprits in my opinion is TAP. It is just a sort of hybrid airline that has nearly zero benefit (except for lounge access and at time priority boarding) when flying them. Other airline members are still quite OK and for me the best benefit is so far at least still lounge access when flying domestic when having a non-UA MP membership.
I've also not seen any effort being put to further improve this the last few years except for the recently introduced Gold Track for priority screening. I don't think any of the airline members even have any form of recognition of Gold members (onboard) like some airlines do with SkyTeam and Oneworld.
Cheers!
To also chime in on this, in general I think *G in general was already quite poor in providing any recognition's or benefits compared to the other alliances. However one of the worst culprits in my opinion is TAP. It is just a sort of hybrid airline that has nearly zero benefit (except for lounge access and at time priority boarding) when flying them. Other airline members are still quite OK and for me the best benefit is so far at least still lounge access when flying domestic when having a non-UA MP membership.
I've also not seen any effort being put to further improve this the last few years except for the recently introduced Gold Track for priority screening. I don't think any of the airline members even have any form of recognition of Gold members (onboard) like some airlines do with SkyTeam and Oneworld.
Cheers!
#4
Suspended
Join Date: Sep 2017
Programs: M&S, Radisson
Posts: 758
When flying long-haul, there will be recognition of Gold members. E.g., on LH group, the purser usually stops by to greet both own and other *G individually. Not a particularly valuable benefit, though, if you ask me.
#5



Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,169
Why isn't SkyTeam having this problem? I'm not aware of any fare on any SkyTeam airline that gives STE+ no extra bags, Joon, AF's spinoff, is basically full service AF as far as STE+ benefits are concerned, and they don't have anything like the magnitude of exceptions that *A has.
I wish what you were saying would be true. If only *A were devaluing the membership, then there would at least be alternatives. However, this is merely a trend amongst all of the alliances and the airline industry in general.
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
So long as *G can be achieved with a $6K spent on UA, don't expect to see anything along the lines OP wants. Flying with a low-ish spend and on deeply discounted fares is not the passenger *A, which is simply a marketing alliance, was designed to encourage.
#7


Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Miles+Bonus Gold
Posts: 666
#10




Join Date: Mar 2015
Location: NYC, BRU, ADB
Programs: UA Gold, AS Plat, EK Silver, Marriott Titanium, Hyatt Explorist, IHG Plat, HH Gold
Posts: 725
I think *A should introduce a new tier higher than Gold, like OW and ST who have 3 levels.
I think it's fairly easy to get Gold at the moment compared to the other alliance highest statuses. The devaluation probably comes from the high number of people having the status.
I think it's fairly easy to get Gold at the moment compared to the other alliance highest statuses. The devaluation probably comes from the high number of people having the status.
#11
Suspended
Join Date: Sep 2017
Programs: M&S, Radisson
Posts: 758
Why is this erroneous claim made over and over again?
*A is waaay more than a marketing alliance. Each participating airline must standardize its products to a significant degree. Then, a number of resources are shared (most significantly, slots). They pool orders of certain parts etc. etc.
*A is waaay more than a marketing alliance. Each participating airline must standardize its products to a significant degree. Then, a number of resources are shared (most significantly, slots). They pool orders of certain parts etc. etc.
#13



Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,169
So, let's say *A creates a new tier. Let's call it platinum. What benefits does it come with? A bag on all flights? Well, LH doesn't even give that to HON Circle members, so I doubt that's coming. First class lounge access? Well, first off, how many *A carriers have first class to start with? And then, how many give other * airlines access to their first class lounges?
I mean, the only benefit I could imagine airlines potentially agreeing to is free special seat. Other than that, there aren't many foreseeable benefits that could come out of a higher tier, so it just doesn't seem realistic at all...
#14
Formerly known as jsfrSuperElite




Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
Has SkyTeam created a new tier that I haven't heard of?
So, let's say *A creates a new tier. Let's call it platinum. What benefits does it come with? A bag on all flights? Well, LH doesn't even give that to HON Circle members, so I doubt that's coming. First class lounge access? Well, first off, how many *A carriers have first class to start with? And then, how many give other * airlines access to their first class lounges?..
So, let's say *A creates a new tier. Let's call it platinum. What benefits does it come with? A bag on all flights? Well, LH doesn't even give that to HON Circle members, so I doubt that's coming. First class lounge access? Well, first off, how many *A carriers have first class to start with? And then, how many give other * airlines access to their first class lounges?..
If OneWorld offers their Emerald status passengers first class lounge access, I dont see why Star Allaince couldnt do the same with a higher tier than Star Gold.
#15
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,637
The main integration is the endorsement free interlining between all *A partners. This is super valuable in irregs. Lounge access and extra baggage are only peripheral things. The fact that I can travel with 28 other airlines who treat me like I'm (sometimes almost) their own elite is very nice. Especially when things don't go as planned.

