Star Alliance Lounge tool error message
#1
Original Poster

Join Date: May 2011
Location: ZRH
Programs: BA Gold, AA ExecPlat, TK Elite
Posts: 146
Star Alliance Lounge tool error message
Hi Guys,
I wanted to check out the lounges available at a particular airport.
However, no matter what I do, I always get a red error message.
Even in instances whereby you should have access, LHR-EWR in UA J, with *G, it gives an error message.
“NO RECORDS FOUND MATCHING THE SEARCH CRITERIA.“
Have tried both chrome and safari, they display the same results.
Wondering if others are having the same problem.
Thanks
I wanted to check out the lounges available at a particular airport.
However, no matter what I do, I always get a red error message.
Even in instances whereby you should have access, LHR-EWR in UA J, with *G, it gives an error message.
“NO RECORDS FOUND MATCHING THE SEARCH CRITERIA.“
Have tried both chrome and safari, they display the same results.
Wondering if others are having the same problem.
Thanks
#2
Join Date: Feb 2016
Location: BCN/ RIO/ World
Programs: AV Diamond, TK ELP, IB Oro, AD Diamante, NZ Gold, QF Gold, Marriott Platinum, SPG Platinum
Posts: 64
Looks like a technical problem as if you try an unfiltered search, the lounges display (e.g. just enter LHR-EWR)
For LHR T2 as an Business Class + SAG customer you have access to the LH Business and SEN lounges; AC, SQ and UA Business Class lounges.
For LHR T2 as an Business Class + SAG customer you have access to the LH Business and SEN lounges; AC, SQ and UA Business Class lounges.
#5
Suspended
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157




