Help! Missed flight
Nov 26, 2014 | 5:54 am
#1
Original Poster
Join Date: Dec 2008
Posts: 35
Help! Missed flight
I'm one of the US based coaches for a roller derby team representing Greece at the derby world cup next week. One of my players missed her Aegean flight from ATH to LGW this morning, what's the best way to get her to either Dallas or Austin in the next day or two? She booked with United and her flights from London on are on their metal. Also what type of change fees should there be? She missed the flight by 10 minutes, the plan was still at the gate and they wouldn't let her on.
Thanks
Thanks
Nov 26, 2014 | 6:05 am
#2
Join Date: Nov 2012
Location: LAX
Posts: 302
Help! Missed flight
Flat tire rule? They wouldn't reaccomodate her?
Nov 26, 2014 | 6:10 am
#3
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Programs: KrisFlyer Gold
Posts: 9,606
Usually no such thing as flat tire rules exist in Europe.
For international long haul, usually if you miss any flight, your ticket is voided if non-changable. With a bit of luck, the airline could reintroduce it for a later flight if talked to. I've found the North American airlines in general being rather generous on this. But given this ticket has more than one airline's metal (A3 and United) it might be trickier. I assume it's a United ticket? Then I would contact United and explain the situation. If it's changable (especially after departure) then you could just change it, otherwise try to be nice and explain the situation.
Worst case, be prepared to buy a new ticket..
For international long haul, usually if you miss any flight, your ticket is voided if non-changable. With a bit of luck, the airline could reintroduce it for a later flight if talked to. I've found the North American airlines in general being rather generous on this. But given this ticket has more than one airline's metal (A3 and United) it might be trickier. I assume it's a United ticket? Then I would contact United and explain the situation. If it's changable (especially after departure) then you could just change it, otherwise try to be nice and explain the situation.
Worst case, be prepared to buy a new ticket..
Nov 26, 2014 | 6:11 am
#4
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Nov 26, 2014 | 6:16 am
#5
Original Poster
Join Date: Dec 2008
Posts: 35
Thanks, yeah I posted in both since I wasn't sure which one to post to.
On hold with United right now.
On hold with United right now.