SQ Lounge Policy
#1
Original Poster
Join Date: Aug 2011
Programs: Airpoints, Aeroplan
Posts: 48
SQ Lounge Policy
Please help me and my dad settle this debate.
So my mom and bro were flying to Vancouver via Air Canada and they were denied access to SQ's lounge despite being on business. My dad said that's not right. (SFO)
Of course my dad is *A Gold and flies on Singapore Airlines and he said he was able to use the Thai Airways lounge. I said SQ is pickier.
I'll be flying to Sydney on first class in 3 weeks. Obviously using the UA First Class at SFO. I said that I would be rejected from SQ's lounge since I'm flying United.
Who's right here? The frequent flier or the frequent freeloader?
So my mom and bro were flying to Vancouver via Air Canada and they were denied access to SQ's lounge despite being on business. My dad said that's not right. (SFO)
Of course my dad is *A Gold and flies on Singapore Airlines and he said he was able to use the Thai Airways lounge. I said SQ is pickier.
I'll be flying to Sydney on first class in 3 weeks. Obviously using the UA First Class at SFO. I said that I would be rejected from SQ's lounge since I'm flying United.
Who's right here? The frequent flier or the frequent freeloader?
#2
Join Date: Mar 2014
Location: EWR
Posts: 2,112
When you fly in J but aren't *G you are limited in which lounges you can visit-usually only those belonging to the carrier you are flying on at the departure airport if they have one or a specific lounge that has been contracted out (which sometimes is another *A carrier, but not always). If the business flight was SFO-VYR in AC J they would (theoretically) have access to the SilverKris lounge at SFO (same as UA F in your case)-it may also depend on the time since the lounge is only open about 7 hours a day for SQ flights.
When you fly as a *G regardless of class you can use any lounge available to *G lounges (which includes most business class lounges). SQ can be a little tricky depending on the lounge, and sometimes you have to push them for you to be able to get in.
In short your father is right.
Here's a convenient tool for you to use to see what lounges you should have access to
When you fly as a *G regardless of class you can use any lounge available to *G lounges (which includes most business class lounges). SQ can be a little tricky depending on the lounge, and sometimes you have to push them for you to be able to get in.
In short your father is right.
Here's a convenient tool for you to use to see what lounges you should have access to
Last edited by steveman518; Jun 9, 2014 at 1:34 am
#3
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
When you fly in J but aren't *G you are limited in which lounges you can visit-usually only those belonging to the carrier you are flying on at the departure airport if they have one or a specific lounge that has been contracted out (which sometimes is another *A carrier, but not always). If the business flight was SFO-VYR in AC J they would (theoretically) have access to the SilverKris lounge at SFO (same as UA F in your case)-it may also depend on the time since the lounge is only open about 7 hours a day for SQ flights.
When you fly as a *G regardless of class you can use any lounge available to *G lounges (which includes most business class lounges). SQ can be a little tricky depending on the lounge, and sometimes you have to push them for you to be able to get in.
In short your father is right.
Here's a convenient tool for you to use to see what lounges you should have access to
When you fly as a *G regardless of class you can use any lounge available to *G lounges (which includes most business class lounges). SQ can be a little tricky depending on the lounge, and sometimes you have to push them for you to be able to get in.
In short your father is right.
Here's a convenient tool for you to use to see what lounges you should have access to
That is not quite correct.
Passengers flying on Star Alliance in first class can access any available *A operated first class or business class lounge.
Passengers flying on Star Alliance in business class can access any available *A operated business class lounge.
Passengers with *Gold status flying on Star Alliance can access any available *A operated *Gold lounge (with some exceptions for UA *Gold flying wholly domestic USA travel).
The key points are the lounge operator (contracted lounges are only availabel to eligible passengers of the airlines which have made arrangements with the specific lounge), the designation of the lounge (eg LH HON Circle lounges are not designated as Star Alliance first class lounges), and availability (eg in the right terminal and open at the right time and not overcrowded).
In the case of SFO, the SQ lounge is closed outside the timings of their own flights, and sometimes when open rejects passengers flying other airlines due to capacity constraint.
#4
Join Date: Mar 2014
Location: EWR
Posts: 2,112
That is not quite correct.
Passengers flying on Star Alliance in first class can access any available *A operated first class or business class lounge.
Passengers flying on Star Alliance in business class can access any available *A operated business class lounge.
Passengers with *Gold status flying on Star Alliance can access any available *A operated *Gold lounge (with some exceptions for UA *Gold flying wholly domestic USA travel).
The key points are the lounge operator (contracted lounges are only availabel to eligible passengers of the airlines which have made arrangements with the specific lounge), the designation of the lounge (eg LH HON Circle lounges are not designated as Star Alliance first class lounges), and availability (eg in the right terminal and open at the right time and not overcrowded).
In the case of SFO, the SQ lounge is closed outside the timings of their own flights, and sometimes when open rejects passengers flying other airlines due to capacity constraint.
Passengers flying on Star Alliance in first class can access any available *A operated first class or business class lounge.
Passengers flying on Star Alliance in business class can access any available *A operated business class lounge.
Passengers with *Gold status flying on Star Alliance can access any available *A operated *Gold lounge (with some exceptions for UA *Gold flying wholly domestic USA travel).
The key points are the lounge operator (contracted lounges are only availabel to eligible passengers of the airlines which have made arrangements with the specific lounge), the designation of the lounge (eg LH HON Circle lounges are not designated as Star Alliance first class lounges), and availability (eg in the right terminal and open at the right time and not overcrowded).
In the case of SFO, the SQ lounge is closed outside the timings of their own flights, and sometimes when open rejects passengers flying other airlines due to capacity constraint.
#5
Join Date: Jul 2011
Programs: UA 1K, SPG Platinum, Hyatt Diamond, Hilton Platinum, Marriott Platinum
Posts: 568
SQ Lounge Policy
"Passengers flying on Star Alliance in first class can access any available *A operated first class or business class lounge."
I do not believe this to be true. Flying out of FRA or MUC in first class UA will not get you into LH FC lounge.
I do not believe this to be true. Flying out of FRA or MUC in first class UA will not get you into LH FC lounge.
#6
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,263
Actually, it will. It just will not get you into the FCT.
#7
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
No that is incorrect. The LH FCL's are specifically excluded from *A F access policy:
Except: LH HON/First Class Lounges in FRA/MUC; LX HON/First Class Lounges in ZRH/GVA; OS HON/First Class Lounges in VIE; TG Spa Lounge in BKK
See also the LH access rules here: Lufthansa Lounge Access Rules.
An F BP on UA (or any other non LH carrier) will only get you into the SEN lounge in FRA, MUC, ZRH, GVA, and VIE.
Except: LH HON/First Class Lounges in FRA/MUC; LX HON/First Class Lounges in ZRH/GVA; OS HON/First Class Lounges in VIE; TG Spa Lounge in BKK
See also the LH access rules here: Lufthansa Lounge Access Rules.
An F BP on UA (or any other non LH carrier) will only get you into the SEN lounge in FRA, MUC, ZRH, GVA, and VIE.
#8
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
OTOH, LH's HON Circle lounge is not designated first class lounge (but is available to LH and LX first class passengers as well as HON Circle status passengers flying LH/LX/LO/JP/OU/etc).
#9
Join Date: Sep 2005
Programs: Mileageplus
Posts: 245
One question for clarification on SQ lounge access
I will be in first class on UA from SIN-NRT (*A award).
I have UA 1K *G status.
At SIN (terminal 3) will I be limited to the SAT lounge which is used for UA First/business travelers or can should I be able to access the SQ Lounge?
SQ's website is somewhat silent on the issue of *A access to its lounges. But the Staralliance website leads me to believe I can access the SQ lounges based on my *G status and that I will be in first class on a *A flight the same day.
Does SQ allow *G access to their lounges if traveling on in first class on a *A airline that same day?
I have UA 1K *G status.
At SIN (terminal 3) will I be limited to the SAT lounge which is used for UA First/business travelers or can should I be able to access the SQ Lounge?
SQ's website is somewhat silent on the issue of *A access to its lounges. But the Staralliance website leads me to believe I can access the SQ lounges based on my *G status and that I will be in first class on a *A flight the same day.
Does SQ allow *G access to their lounges if traveling on in first class on a *A airline that same day?
#10
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
I will be in first class on UA from SIN-NRT (*A award).
I have UA 1K *G status.
At SIN (terminal 3) will I be limited to the SAT lounge which is used for UA First/business travelers or can should I be able to access the SQ Lounge?
SQ's website is somewhat silent on the issue of *A access to its lounges. But the Staralliance website leads me to believe I can access the SQ lounges based on my *G status and that I will be in first class on a *A flight the same day.
Does SQ allow *G access to their lounges if traveling on in first class on a *A airline that same day?
I have UA 1K *G status.
At SIN (terminal 3) will I be limited to the SAT lounge which is used for UA First/business travelers or can should I be able to access the SQ Lounge?
SQ's website is somewhat silent on the issue of *A access to its lounges. But the Staralliance website leads me to believe I can access the SQ lounges based on my *G status and that I will be in first class on a *A flight the same day.
Does SQ allow *G access to their lounges if traveling on in first class on a *A airline that same day?