Why aren't future flights under RR number?
Jun 16, 2007, 7:56 am
#1
Original Poster
Join Date: May 2007
Programs: Starwood Platinum, Hilton Gold and Marriott Silver
Posts: 112
Why aren't future flights under RR number?
I apologize if this was covered previously. I noticed that Wn is not logging future flights (at least not past the week) under our RR #.
When my husband called Wn to find a confirmation number, the rep said they can't do that under his RR number
What is going on?
When my husband called Wn to find a confirmation number, the rep said they can't do that under his RR number
What is going on?
Jun 16, 2007, 9:14 am
#4
Join Date: Apr 2001
Location: Phoenix, AZ
Programs: WN CP
Posts: 6,360
If you were logged into MySouthwest when the purchase was made, why not look there for the confirmation number?
I've never had to ask Reservations to find a confirmation number via my RR member number, so I don't know if it was once possible.
I think WN's systems aren't programmed to track reservations by RR number. This is evidenced by the fact that itineraries you purchase for other people while logged into your MySouthwest account are not visible in their MySouthwest accounts.
Also, thank you, skoker.
I've never had to ask Reservations to find a confirmation number via my RR member number, so I don't know if it was once possible.
I think WN's systems aren't programmed to track reservations by RR number. This is evidenced by the fact that itineraries you purchase for other people while logged into your MySouthwest account are not visible in their MySouthwest accounts.
Also, thank you, skoker.