WN Fix your boarding process - issues
#61
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,512
#62
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,457
In my opinion, open seating has not saved them time for many years now. Southwest's open seating came about by chance back in the 1970's when they had 120 seat airplanes with low load factors and the need to turn them quickly.
A passenger asked a flight attendant ("stewardess" back then), "Where is 12C?" and the stewardess replied "just sit anywhere you want" on that particularly empty flight. That is when they realized there was no point in having assigned seats. The short turns were needed to squeeze in one more flight per day with their intra-Texas flights to stay in business.
A passenger asked a flight attendant ("stewardess" back then), "Where is 12C?" and the stewardess replied "just sit anywhere you want" on that particularly empty flight. That is when they realized there was no point in having assigned seats. The short turns were needed to squeeze in one more flight per day with their intra-Texas flights to stay in business.
WN, knows that on a certain 737-700 that if you are in boarding group C the chances of you getting space for your carry-on is slim, I was surprised that on my flight PHX-BUR ( I was in the back since BUR deplanes and boards from both front and rear doors) I knew that the first couple of rows had preboards and that they would get off first, my best bet was read of the plane. I was right.
Even with preboards and how slow they are getting off, WN was able to turn the plane around in 30 minutes.
#63
Join Date: Nov 2004
Programs: HH Diamond, EX-AA Explat, WN Loyalist
Posts: 366
SWA time to solve your self created boarding issues.
Today, from MCO to MDW. Flight packed. Pre-boards lined up as far as eyes could see as usual. Clearly some gaming the system. Very over weight folks now pre boarding, to many to be legitimate pre boarders. Wait, it gets better, same groups of Ow pre boarders SAVINg seats for family members. ...?! Wait, elderly pre boards, saving window seat for their family member.
time to fix a glaring problem. Many in my group online saying the same thing. We are all AList and AList P and are pissed about the same problem at every station and flight.
We have a choice and we are going to exercise it.
Typong on iPad on flight p,ease excuse typing
Today, from MCO to MDW. Flight packed. Pre-boards lined up as far as eyes could see as usual. Clearly some gaming the system. Very over weight folks now pre boarding, to many to be legitimate pre boarders. Wait, it gets better, same groups of Ow pre boarders SAVINg seats for family members. ...?! Wait, elderly pre boards, saving window seat for their family member.
time to fix a glaring problem. Many in my group online saying the same thing. We are all AList and AList P and are pissed about the same problem at every station and flight.
We have a choice and we are going to exercise it.
Typong on iPad on flight p,ease excuse typing