Southwest cancelling 1,000 daily flights starting Sunday March 22
Mar 28, 2020, 10:51 am
#46
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,442
Help if you can, please.
My WN flight from CLE-BWI was scheduled for the early AM (6). I am only in Baltimore for one day (<24hrs). They have now scheduled me for a 6 PM flight which means I am unable to do the activities that were planned for that day.
Can I just cancel and get the money refunded? Flight is in mid April and was Wanna fly fare. (Don't do much WN, like once a year literally!!)
My WN flight from CLE-BWI was scheduled for the early AM (6). I am only in Baltimore for one day (<24hrs). They have now scheduled me for a 6 PM flight which means I am unable to do the activities that were planned for that day.
Can I just cancel and get the money refunded? Flight is in mid April and was Wanna fly fare. (Don't do much WN, like once a year literally!!)
Mar 28, 2020, 11:47 am
#47
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
Help if you can, please.
My WN flight from CLE-BWI was scheduled for the early AM (6). I am only in Baltimore for one day (<24hrs). They have now scheduled me for a 6 PM flight which means I am unable to do the activities that were planned for that day.
Can I just cancel and get the money refunded? Flight is in mid April and was Wanna fly fare. (Don't do much WN, like once a year literally!!)
My WN flight from CLE-BWI was scheduled for the early AM (6). I am only in Baltimore for one day (<24hrs). They have now scheduled me for a 6 PM flight which means I am unable to do the activities that were planned for that day.
Can I just cancel and get the money refunded? Flight is in mid April and was Wanna fly fare. (Don't do much WN, like once a year literally!!)
If you call in, they will probably tell you it will be funds, but if you push the DOT rules they will refund it.
Apr 1, 2020, 6:06 am
#48
Join Date: Jan 2013
Location: SBN
Posts: 143
Received my first forced rebooking overnight. MDW-RDU 5/15. Departure and arrival shifted 2 hours, still nonstop. No big deal but it was encouraging to see them working 6 weeks in the future on clearing out schedules. Helps with planning for those of us who will be back in the air.
Apr 1, 2020, 1:12 pm
#49
Join Date: Apr 2012
Location: Raleigh, NC
Programs: AA EXP, Marriott Plat
Posts: 198
I had an itinerary cancel for my wife and kids but now get a lovely error message when I enter the PNR:
I have not yet cancelled the itinerary - anyone else run into this yet?
Sorry, we found some errors...
- We're sorry, this reservation has already been cancelled.
I have not yet cancelled the itinerary - anyone else run into this yet?
Apr 2, 2020, 7:46 am
#53
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
Apr 2, 2020, 8:23 am
#54
Join Date: Apr 2018
Posts: 61
I have a mid May SAN-OGG flight that shows gaveled in the app but I never received notification thru email or text and I can’t access the flight to cancel and get credit/refund. Haven’t reached out to WN to see what the hold up is. So I’m just taking the wait and see approach.
Apr 2, 2020, 8:47 am
#55
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
I have an upcoming Memorial Day trip to the panhandle of Florida and Southwest just cancelled my return flight. They sent an email and automatically placed me on an earlier return flight. As things look right now, I'll probably cancel the whole trip, but I'm holding out a sliver of hope.
Apr 2, 2020, 10:43 am
#56
Join Date: Mar 2010
Location: SJC, Northern Cal.
Programs: SWA RR BIS 6.2M, A+'20, CP'20, AA, UA Gold, Hertz PC, Hilton Diamond
Posts: 909
Another article- saying 40%..
"Southwest Airlines, Las Vegas’ Largest Carrier, Slashes Scheduled Flights by 40 Percent"
"Southwest Airlines, Las Vegas’ Largest Carrier, Slashes Scheduled Flights by 40 Percent"
Apr 2, 2020, 3:42 pm
#57
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I have an upcoming Memorial Day trip to the panhandle of Florida and Southwest just cancelled my return flight. They sent an email and automatically placed me on an earlier return flight. As things look right now, I'll probably cancel the whole trip, but I'm holding out a sliver of hope.
Apr 2, 2020, 5:39 pm
#59
Join Date: Mar 2011
Posts: 6,286
Technically, Southwest says this doesn't apply to flights cancelled due to "government mandate," but that they are offering "exceptions" in these cases. Meaning you may be offered travel funds, and will need to insist on a refund.
Apr 2, 2020, 6:09 pm
#60
Join Date: Feb 2006
Posts: 41
I receive an error message when I try to access the flight so now I'm stuck waiting on hold.