Community
Wiki Posts
Search

Rapid Rewards 25K Bonus Promotion

Thread Tools
 
Search this Thread
 
Old Apr 14, 2020, 3:27 pm
  #46  
 
Join Date: Dec 2019
Posts: 240
Originally Posted by occy
Mine shows _ April 13th - Customer Service adjustment - 0 pts
I had two sign up bonuses, referral bonus, and tons of spend post during the period. Regular spend should have covered plenty more than the 6,000 points I needed.
Same situation here. Spent plenty during the period.
Sloflyer032 is offline  
Old Apr 14, 2020, 4:25 pm
  #47  
 
Join Date: Sep 2011
Location: IAH
Programs: UA Silver
Posts: 527
Originally Posted by hansolo2019
My Companion Pass Qualifying Points shows a huge jump, but no points were added to my account. In fact, as of yesterday it shows under activity "0" points, and "Customer Service Adjustment." So in a weird way, it's like I was credited for the points for companion pass qualification, but the points were then removed or zero-ed out from my account. I'll keep checking but that's what it shows for now.
check tomorrow. For the last promo the CP points hit one day before they showed up in overall balance.
hansolo2019 and Chasepoints like this.
geo979 is offline  
Old Apr 14, 2020, 4:56 pm
  #48  
 
Join Date: Jan 2014
Posts: 375
April 13th - "Customer Service Adjustment" 0 points. CP awarded April 13th a day before the 25K actually posted.
April 14th - "Southwest Chase Bonus" +25,000 points.
There is a 1-day delay for points to post.

Last edited by Chasepoints; Apr 14, 2020 at 4:59 pm Reason: For clarification
Chasepoints is offline  
Old Apr 14, 2020, 6:11 pm
  #49  
 
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
Posted April 13, under Companion Pass Qualifying Points: 25k
Posted April 14, under All Points: 0k

Will hope it posts later on today or tomorrow, may be running in batches.
I'm sure like a lot of people though I have a LOT of points, just waiting for when I can use them!
pitflyer is offline  
Old Apr 15, 2020, 3:27 am
  #50  
 
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
My points finally posted.
Critterlynn is offline  
Old Apr 15, 2020, 7:40 am
  #51  
 
Join Date: Oct 2019
Programs: SWA
Posts: 41
mine too! CP is now within reach, but to what end?
hansolo2019 is offline  
Old Apr 15, 2020, 8:12 am
  #52  
 
Join Date: Mar 2015
Posts: 13
Mine posted today 4/15. Yay! Just wish now I could use this companion pass. I wonder if the pass dates will be extended?
occy is offline  
Old Apr 15, 2020, 7:34 pm
  #53  
 
Join Date: Mar 2011
Posts: 6,286
I'm glad I registered -- surprisingly, I managed to make the 25,000 threshold by about 1,000 points. Two card annual renewal bonuses helped.

April 13: Customer Service Adjustment 0 PTS
April 15: Southwest Chase Bonus +6,908 PTS

Switch to "Companion Pass Qualifying Points" view and the April 13 "0 PTS" changes to "+6,908 PTS" so I suspect these may have been entered manually (or maybe is just oddly programmed).

(Previously, a 0 point line item usually meant you'd crossed the $10,000 threshold and earned 1,500 tier qualifying points via certain RR credit cards, but those post as "Rapid Rewards Credit Card.")
ursine1 is offline  
Old Apr 16, 2020, 3:31 pm
  #54  
 
Join Date: Jun 2019
Posts: 66
Mine posted now. full 25k. had quite a bit of spend, but also earned a large SUB in there as well. Dec/Jan/Feb statements had SUB spend, Tax payments, Holiday shopping and travel, I was gunning for CP with one card SUB so had to spend a bunch too. Qualified for CP in early march when my statement with 2x referrals posted.
LUVs_2_Fly is offline  
Old Apr 16, 2020, 5:36 pm
  #55  
 
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
My expected 25% bonus posted with a date of 15 April. Curiously I also got the 0 point "Customer Service adjustment" a few days earlier. I don't know if that's connected to this bonus or something else -- like the one-time boost to TQPs and CPQPs GK announced today (see separate thread).
darthbimmer is offline  
Old Apr 16, 2020, 6:20 pm
  #56  
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by darthbimmer
My expected 25% bonus posted with a date of 15 April. Curiously I also got the 0 point "Customer Service adjustment" a few days earlier. I don't know if that's connected to this bonus or something else -- like the one-time boost to TQPs and CPQPs GK announced today (see separate thread).
It's this promo -- they haven't yet started updating anyone's accounts with the boost announced today.
ursine1 is offline  
Old Apr 17, 2020, 6:38 pm
  #57  
 
Join Date: Oct 2013
Posts: 182
Still waiting for my 25% bonus promo points to post. I did see the "customer service" adjustment of 25k points which I think was the other Covid concession they were making. I should be getting another 25k Chase points.
ave1024 is offline  
Old Apr 17, 2020, 8:08 pm
  #58  
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by ave1024
Still waiting for my 25% bonus promo points to post. I did see the "customer service" adjustment of 25k points which I think was the other Covid concession they were making. I should be getting another 25k Chase points.
The COVID accommodation points haven't started posting yet. (Although my understanding is that they may start overnight tonight.)

When did you see the "customer service adjustment" post? In my case, it took two days following that for the associated Southwest Chase Bonus to post.
ursine1 is offline  
Old Apr 19, 2020, 8:34 am
  #59  
 
Join Date: Oct 2013
Posts: 182
Originally Posted by ursine1
The COVID accommodation points haven't started posting yet. (Although my understanding is that they may start overnight tonight.)

When did you see the "customer service adjustment" post? In my case, it took two days following that for the associated Southwest Chase Bonus to post.

Looks like I got them. I just wasn't looking at it correctly as both the customer service and the chase credit for me were 25k.

Customer service adjustment happened on 4/13 and the chase points posted on 4/14. The chase points were NOT CPQP.
ursine1 likes this.
ave1024 is offline  
Old Apr 21, 2020, 6:45 pm
  #60  
 
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
As I check my points tallies more carefully I see that the mystery April 13 "Customer Service Adjustment" actually is the bonus for the 25% points promo. It's the CP-qualifying aspect of those points.



When I view my points from the main screen the April 13 entry shows as zero.... but the main screen is showing redeemable points. The redeemable points from the promo posted under a separate line item on April 15. Southwest seems to have split the redeemable and CPQP aspects of the promo.
ursine1 likes this.
darthbimmer is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.