Cancelling a Ticket/ Refund
Jun 7, 2019, 1:57 pm
#1
Original Poster
Join Date: Feb 2009
Posts: 6,606
Cancelling a Ticket/ Refund
I need to cancel a WN ticket and have a few questions. The ticket was paid for using cash and LUV vouchers and there is also a companion.
Can I get the cash portion ( 2 international travel fees) refunded to my credit card or does it have to be a credit at WN ?
How do the LUV vouchers get refunded, do the credit ($200) go to my WN account or will the vouchers be good again ?
The LUV vouchers were set to expire 12/3/19, will the funds still expire on that date ?
Thanks
Can I get the cash portion ( 2 international travel fees) refunded to my credit card or does it have to be a credit at WN ?
How do the LUV vouchers get refunded, do the credit ($200) go to my WN account or will the vouchers be good again ?
The LUV vouchers were set to expire 12/3/19, will the funds still expire on that date ?
Thanks
Last edited by flyer4512; Jun 7, 2019 at 3:30 pm
Jun 7, 2019, 3:26 pm
#3
Original Poster
Join Date: Feb 2009
Posts: 6,606
Thanks worked out perfect, I got $46 (or something like that ) refunded to my CC for Int fees on the companion ticket, $5.60 refunded to my wife's CC.
TTF was for $303.50 and I used it to pay for a $295 ticket that we already had purchased with ~ 20k points and got the points refunded.
I guess she has $8 and change left on TTF , can she use that towards EBCI ?
Thanks
Last edited by flyer4512; Jun 7, 2019 at 4:07 pm
Jun 7, 2019, 3:54 pm
#4
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
2. Since the companion ticket is not subject to WGA rules, the cash fees and taxes should be refundable.
If it's booked under a single PNR a phone rep may need to sort it out.
Jun 7, 2019, 5:57 pm
#5
Original Poster
Join Date: Feb 2009
Posts: 6,606
Where in her account can I see the TTF ? Thanks
Last edited by flyer4512; Jun 7, 2019 at 6:26 pm
Jun 7, 2019, 9:19 pm
#7
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Travel funds are not tied to RR accounts; maybe this is WN's way of hoping you forget about them. You need to track them by each PNR and exact name. I keep a spreadsheet with expiration dates.
Check Travel Funds here
Check Travel Funds here