Free changes for MAX8 flights
Feb 20, 2021, 8:31 am
#48
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
Check back closer to/on/after March 11th.
As of 930AM Herb Time 2-20-2021:
https://www.southwest.com/737-max/?clk=MAX_TA
Southwest’s goal is to provide transparency and flexibility to Customers when the 737 MAX 8 returns to service. Through May 31, 2021, Customers booked on a 737 MAX 8 may contact Southwest, within 3 days of the Customer’s original scheduled departure date, to request a change to a flight onboard our 737-700 or 737-800 aircraft, subject to seat availability. Southwest will not charge a fare difference for the requested flight change so long as the new itinerary also operates within 3 days of the original scheduled departure date and operates between the same origin and destination cities; otherwise, any applicable fare differences will be charged. Please be aware the flight a Customer changes to may, ultimately, depart on a 737 MAX 8, as aircraft type always remains subject to change per Southwest’s Contract of Carriage.
If a Customer chooses not to travel, they also may request a refund of refundable tickets back to the original form of payment. Nonrefundable tickets may be cancelled, and the funds will be converted to reusable travel funds for the originally ticketed Customer, in accordance with Southwest’s travel fund policies.
If you are a corporate Customer booking via SWABIZ.com or Southwest’s Partner Services (API/Direct Connect), please call 1-800-I-FLY-SWA for changes. If you are booking through corporate Global Distribution System (GDS) channels, please contact your Company Travel Manager or your Travel Management Company.
As of 930AM Herb Time 2-20-2021:
https://www.southwest.com/737-max/?clk=MAX_TA
Southwest’s goal is to provide transparency and flexibility to Customers when the 737 MAX 8 returns to service. Through May 31, 2021, Customers booked on a 737 MAX 8 may contact Southwest, within 3 days of the Customer’s original scheduled departure date, to request a change to a flight onboard our 737-700 or 737-800 aircraft, subject to seat availability. Southwest will not charge a fare difference for the requested flight change so long as the new itinerary also operates within 3 days of the original scheduled departure date and operates between the same origin and destination cities; otherwise, any applicable fare differences will be charged. Please be aware the flight a Customer changes to may, ultimately, depart on a 737 MAX 8, as aircraft type always remains subject to change per Southwest’s Contract of Carriage.
If a Customer chooses not to travel, they also may request a refund of refundable tickets back to the original form of payment. Nonrefundable tickets may be cancelled, and the funds will be converted to reusable travel funds for the originally ticketed Customer, in accordance with Southwest’s travel fund policies.
If you are a corporate Customer booking via SWABIZ.com or Southwest’s Partner Services (API/Direct Connect), please call 1-800-I-FLY-SWA for changes. If you are booking through corporate Global Distribution System (GDS) channels, please contact your Company Travel Manager or your Travel Management Company.
Feb 22, 2021, 2:27 pm
#49
Join Date: Oct 2016
Posts: 3,706
Check back closer to/on/after March 11th.
As of 930AM Herb Time 2-20-2021:
https://www.southwest.com/737-max/?clk=MAX_TA
Southwest’s goal is to provide transparency and flexibility to Customers when the 737 MAX 8 returns to service. Through May 31, 2021, Customers booked on a 737 MAX 8 may contact Southwest, within 3 days of the Customer’s original scheduled departure date, to request a change to a flight onboard our 737-700 or 737-800 aircraft, subject to seat availability. Southwest will not charge a fare difference for the requested flight change so long as the new itinerary also operates within 3 days of the original scheduled departure date and operates between the same origin and destination cities; otherwise, any applicable fare differences will be charged. Please be aware the flight a Customer changes to may, ultimately, depart on a 737 MAX 8, as aircraft type always remains subject to change per Southwest’s Contract of Carriage.
If a Customer chooses not to travel, they also may request a refund of refundable tickets back to the original form of payment. Nonrefundable tickets may be cancelled, and the funds will be converted to reusable travel funds for the originally ticketed Customer, in accordance with Southwest’s travel fund policies.
If you are a corporate Customer booking via SWABIZ.com or Southwest’s Partner Services (API/Direct Connect), please call 1-800-I-FLY-SWA for changes. If you are booking through corporate Global Distribution System (GDS) channels, please contact your Company Travel Manager or your Travel Management Company.
As of 930AM Herb Time 2-20-2021:
https://www.southwest.com/737-max/?clk=MAX_TA
Southwest’s goal is to provide transparency and flexibility to Customers when the 737 MAX 8 returns to service. Through May 31, 2021, Customers booked on a 737 MAX 8 may contact Southwest, within 3 days of the Customer’s original scheduled departure date, to request a change to a flight onboard our 737-700 or 737-800 aircraft, subject to seat availability. Southwest will not charge a fare difference for the requested flight change so long as the new itinerary also operates within 3 days of the original scheduled departure date and operates between the same origin and destination cities; otherwise, any applicable fare differences will be charged. Please be aware the flight a Customer changes to may, ultimately, depart on a 737 MAX 8, as aircraft type always remains subject to change per Southwest’s Contract of Carriage.
If a Customer chooses not to travel, they also may request a refund of refundable tickets back to the original form of payment. Nonrefundable tickets may be cancelled, and the funds will be converted to reusable travel funds for the originally ticketed Customer, in accordance with Southwest’s travel fund policies.
If you are a corporate Customer booking via SWABIZ.com or Southwest’s Partner Services (API/Direct Connect), please call 1-800-I-FLY-SWA for changes. If you are booking through corporate Global Distribution System (GDS) channels, please contact your Company Travel Manager or your Travel Management Company.
Feb 22, 2021, 4:38 pm
#50
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
I posted how it is now (or how it was the morning of 2-20-2021). I always manually date the stuff I reference it here on FT, as those inside @swa HQ absolutely do NOT date stuff they post to their Customers. Just like any sort of upcoming weather-related "potential delays" and related posted on Southwest dot Com. By design, they do not date/time stamp when they post/update those announcements. Lawyers.
I'm just a longtime regular Customer, I have zero scoop other than certain longtime friends/contacts. My best guess (worth exactly what you paid for it) is that once the -MAX is back in-the-air, they'll likely accommodate per above referenced link. At least for awhile.
Mar 11, 2021, 9:03 am
#51
Original Member
Join Date: May 1998
Posts: 1,934
In speaking to a Southwest agent last night, the MAX8 will be placed into service starting today. You can check your flight if you are on a MAX8 flight.
How to look up your aircraft type for Southwest Airlines flights
If you are on a MAX8 flight and don't feel comfortable traveling on it, you can change your flight up to 3 day before departure (usually when WN finalize planes to be flown) and request a no cost change,
provided there is space up to 5/31/21.
He did seem to imply that you could call earlier but schedules can change as flights get nearer to departure. Hope this helps. Safe travels.
How to look up your aircraft type for Southwest Airlines flights
If you are on a MAX8 flight and don't feel comfortable traveling on it, you can change your flight up to 3 day before departure (usually when WN finalize planes to be flown) and request a no cost change,
provided there is space up to 5/31/21.
He did seem to imply that you could call earlier but schedules can change as flights get nearer to departure. Hope this helps. Safe travels.
Mar 11, 2021, 10:58 am
#52
Join Date: Sep 2012
Posts: 1,332
At least 8 WN MAX's airborne as we speak: https://flightaware.com/live/aircrafttype/B38M
They went quiet and they went big with their MAX return-to-service.
They went quiet and they went big with their MAX return-to-service.
Mar 15, 2021, 11:30 am
#54
Join Date: Sep 2014
Posts: 438
I flew on a WN MAX this weekend and was next to many others boarding and no one seems to care. In fact, I only heard people talking about how nice the airplane was lol.
Was such a great flight, quiet, smooth, and glad to have them back. Kudos to WN to a flawless roll out this busy spring break weekend!
Was such a great flight, quiet, smooth, and glad to have them back. Kudos to WN to a flawless roll out this busy spring break weekend!
Mar 16, 2021, 9:24 am
#55
Join Date: Apr 2007
Location: Central US
Programs: WN CP, HHonors, Hyatt Platinum, IHG Premier,LaQuinta Elite, Amtrak
Posts: 452
If I was at the gate and found that SWA had substituted a MAX at the last minute, I am not sure whether I would scrub my flight or reschedule, or just go ahead and fly. However, I have definitely checked all of my outstanding reservations and will proactively try to avoid MAX flights whenever possible. That may change after a few months or a year of the MAX being in the air again, but at this point I am still in avoidance mode.