Free changes for MAX8 flights
Jun 12, 2019, 5:04 pm
#16
Join Date: Jun 2007
Posts: 17
More on topic for this thread: I have a flight booked for October that is currently scheduled to be on a 737-MAX. If I try to change the flight the system charges me the fare difference.[/QUOTE]
sane here I have a flight from PVR to Baltimore booked for first week of September. Just noticed that the Houston to BWI leg is on a Max 8. Not worried about flying on a Max 8 more worried that it will get Cancelled/ schedule changed out due to max 8 grounding . There is limited flights getting back to BWI the same day as there is only 1 other flight combo that came up. . My trip is all booked. Wonder when Southwest will Cancel their schedule through Sept like American did.
sane here I have a flight from PVR to Baltimore booked for first week of September. Just noticed that the Houston to BWI leg is on a Max 8. Not worried about flying on a Max 8 more worried that it will get Cancelled/ schedule changed out due to max 8 grounding . There is limited flights getting back to BWI the same day as there is only 1 other flight combo that came up. . My trip is all booked. Wonder when Southwest will Cancel their schedule through Sept like American did.
Jun 13, 2019, 4:45 am
#18
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,462
Go to the flight booking page. In small letters just above the times in blue is the flight number. Click on the flight number. It gives you all the info about the flight.
Jun 13, 2019, 6:17 am
#19
Join Date: Jan 2008
Posts: 3,638
Southwest is now allowing a 1X rebooking of August thru early October flights, at no additional cost over original booking. Some of those flights flagged for rebooking are MAX 8, but some are not.
Southwest Airlines Reaccommodation Practices and Information:
- When Southwest Airlines® learns of events that may affect our flights' departures such as inclement conditions or airport anomalies that may hinder our Customers' abilities to get to/from a particular airport, we will offer Customers the opportunity to change their travel dates and/or flight times at no additional charge.
- Even though Southwest® is offering the opportunity to make these changes, the Customer's original flight(s) may operate as scheduled, so changing travel dates and/or flight times is completely voluntary and not required.
- Customers who would like to alter their travel plans may rebook in the original class of service (or fly standby) and travel must take place within 14 days of their original travel date between the original city pairs. (In some cases when a particular airport is affected, and Southwest® serves a "sister airport" or "co-terminal", we will offer the flexibility to depart from/arrive into an alternate airport. For example, if San Francisco International Airport is affected, Customers may be offered the opportunity to change to the San Jose or Oakland airports.)
- Only Customers who purchased their ticket(s) on southwest.com are eligible to rebook via our online View or Change Your Flight service. All other Customers should call our toll-free number (800) 435-9792 for assistance.
- If changes are made for travel outside the parameters of Southwest Airlines' reaccommodation practices, the changes are subject to the original fare restrictions and may result in a higher fare.
- Customers who have booked a Business Select Fare may change to another flight with Business Select or may switch to an Anytime Fare when Business Select is unavailable.
Jun 13, 2019, 8:42 am
#20
Join Date: Oct 2018
Posts: 47
Yep, not only that but I was rebooked for flights that didn't fit my schedule at all and had to rebook them back to where I was. Seems they were optimistic in hoping that the 737-8 would be flying by August and it's not looking good.
Jun 13, 2019, 11:01 am
#22
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Free changes are working through September 30. This is a great opportunity to improve your flight date and time.
FWIW yesterday I booked a MAX8 flight in August but today that same flight uses an -800.
FWIW yesterday I booked a MAX8 flight in August but today that same flight uses an -800.
Jun 13, 2019, 1:31 pm
#24
Join Date: Mar 2011
Posts: 6,286
If you need to book any travel between August 6 thru September 2 (possibly as late as September 30, I'm unable to verify), now's the time. This "secret sale" can get your desired flight for the cheapest fare within 14 days of departure, and may work across sister cities as well.
Jun 13, 2019, 1:54 pm
#25
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Jun 13, 2019, 8:07 pm
#27
Join Date: Apr 2007
Location: Central US
Programs: WN CP, HHonors, Hyatt Platinum, IHG Premier,LaQuinta Elite, Amtrak
Posts: 452
Several hours ago I received a notice for August 19 flight, changing from AUS-DAL-LIT to AUS-LAS-LIT at a considerable increase in trip time. We are currently trying to change to a much more obvious and more direct choice. Changing on-line, we get the "banner" advising free change, but then when we try to select a new flight, get an error message that change cannot be booked on line, call SWA. Hopefully that means that SWA's website is just overburdened, but in any event, no go thus far on the "online to avoid a 1-800-cluster-mess.
Jun 13, 2019, 9:04 pm
#28
Join Date: Mar 2011
Posts: 6,286
If your flight is covered (in the protected period of August 6 thru October 2) the system is allowing changes for +/- a full 30 days, not the 14 days stated in the reacommodation policy.
Last edited by nsx; Jun 13, 2019 at 9:56 pm Reason: typo
Jun 13, 2019, 9:07 pm
#29
Join Date: Mar 2011
Posts: 6,286
Several hours ago I received a notice for August 19 flight, changing from AUS-DAL-LIT to AUS-LAS-LIT at a considerable increase in trip time. We are currently trying to change to a much more obvious and more direct choice. Changing on-line, we get the "banner" advising free change, but then when we try to select a new flight, get an error message that change cannot be booked on line, call SWA. Hopefully that means that SWA's website is just overburdened, but in any event, no go thus far on the "online to avoid a 1-800-cluster-mess.
Phone hold times are nuts. I'd recommend the chat function within the app. They can make flight changes, and there should be nearly no wait.
Jun 13, 2019, 9:09 pm
#30
Join Date: Jan 2008
Posts: 3,638
Just to clarify, I am getting the message for optional rebooking as far out as my Oct 1 flight, but not for any flights just a few days later.