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SW System Auto Cancelling Duplicate Flights, etc

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SW System Auto Cancelling Duplicate Flights, etc

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Old Dec 23, 2020, 3:50 am
  #16  
 
Join Date: Oct 2019
Programs: WN
Posts: 128
ive never had a problem with dupe flights (same origin and destination) on different days... until today

flight number one was afternoon flight, arriving at destination after midnight
flight number 2 was the next day, early morning departure landing in afternoon, was cancelled within about 24 hours

perhaps the fact that flight number 1 landed in its destination after midnight made the system think it is the same day
jerryfreak is offline  
Old Dec 23, 2020, 7:05 am
  #17  
nsx
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Originally Posted by jerryfreak
perhaps the fact that flight number 1 landed in its destination after midnight made the system think it is the same day
I agree. I also wonder if "after midnight" is measured in Central Time.
kennycrudup likes this.
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Old Dec 23, 2020, 7:37 am
  #18  
 
Join Date: Oct 2019
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arrival was 12:55 Eastern, FWIW
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Old Dec 23, 2020, 8:04 am
  #19  
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Originally Posted by jerryfreak
arrival was 12:55 Eastern, FWIW
Gonna guess it looks at the date and not the time - maybe.
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Old Dec 23, 2020, 11:24 am
  #20  
 
Join Date: Oct 2005
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I hope you realize that you can call and get the reservation reinstated at the original price.
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Old Dec 23, 2020, 1:46 pm
  #21  
 
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Originally Posted by lougord99
I hope you realize that you can call and get the reservation reinstated at the original price.
Won't it be subject to cancellation again, though?
synergistic likes this.
kennycrudup is offline  
Old Dec 28, 2020, 11:45 am
  #22  
 
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Originally Posted by kennycrudup
Won't it be subject to cancellation again, though?
After 2-3 auto cancels and reinstatements, they find and put the right codes on the booking so that the system stops cancelling
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Old Dec 28, 2020, 11:53 am
  #23  
 
Join Date: May 2014
Posts: 1,869
Originally Posted by expert7700
After 2-3 auto cancels and reinstatements, they find and put the right codes on the booking so that the system stops cancelling
Whaaat? That's great news! Last time i did it (early 2018?) I called CR weekly for several weeks to keep getting my segment runs reinstated. At the time it seemed as though they had no way to prevent it. Glad to hear that they've figured it out!
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Old Feb 11, 2021, 7:11 am
  #24  
 
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Cancelbot hit me- the later flight was still technically flyable- but what's the real problem is I didn't get any E-mail about it, just noticed it had disappeared from "My Trips" and was showing up in my TTF summary.
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Old Apr 13, 2021, 12:30 pm
  #25  
 
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Clever!
Susan4 is offline  


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