SW Points yet to post - close date jan 2
Jan 9, 2018, 2:50 pm
#16
Join Date: Jan 2010
Location: Sugar Land, TX
Programs: AA LT Gold, UA Gold, Hyatt Plat, HHonors Gold, Priority Club Gold, Marriott Silver
Posts: 316
I would try again. I, too, received a response saying any statement close date change would take 1 to 2 billing cycles to take effect. I started a new secure message thread and was able to get it changed instantly through another agent.
Jan 9, 2018, 4:26 pm
#17
Join Date: Dec 2010
Location: SFO
Programs: AS MVP Gold / Marriott Bonvoy(age) Titanium Elite, IHG Platinum, WN A+/CP, Hilton Diamond
Posts: 337
It is end of year processing for all of Southwest's RR accounts. There is always a delay of a couple of weeks each January because of this. The points from Chase normally take 2-3 business days...but in January all points from early month closing dates are around the 15th or so...whenever they finish the yearly accounting processing....patience! :-)
Jan 9, 2018, 4:28 pm
#18
Join Date: Dec 2010
Location: SFO
Programs: AS MVP Gold / Marriott Bonvoy(age) Titanium Elite, IHG Platinum, WN A+/CP, Hilton Diamond
Posts: 337
https://www.southwest.com/html/rapid...tml?clk=770060
see link for quote on partner activity posting....
see link for quote on partner activity posting....
Jan 10, 2018, 3:26 pm
#21
Join Date: Nov 2017
Posts: 5
Statement closed 1/02 just recieved my points. I have another card that closes 1/04, points haven’t posted for that one yet.
my question is, if I use the points from the first card and the points from the second card hasn’t come in yet, can I still qualify for companion pass?
my question is, if I use the points from the first card and the points from the second card hasn’t come in yet, can I still qualify for companion pass?
Jan 10, 2018, 4:25 pm
#22
Join Date: Dec 2013
Posts: 158
Statement closed 1/02 just recieved my points. I have another card that closes 1/04, points haven’t posted for that one yet.
my question is, if I use the points from the first card and the points from the second card hasn’t come in yet, can I still qualify for companion pass?
my question is, if I use the points from the first card and the points from the second card hasn’t come in yet, can I still qualify for companion pass?
Jan 11, 2018, 7:31 am
#28
Original Poster
Join Date: Dec 2014
Location: DFW
Programs: SPG Gold, SW Companion Pass, Hilton Gold
Posts: 128
"We received your request to change the statement closing
date, and I'll be glad to assist you.
The option to move the current statement date is
not available, as your statement is already generated
(January 02, 2018).
The change to your statement closing date will take one to
two billing cycles to become effective and appear on your
statement. Please reply to this email, if you wish to
proceed with this change."
Jan 11, 2018, 10:28 pm
#30
Join Date: Dec 2013
Posts: 158
