Southwest testing CP’s boarding together
Oct 18, 2017, 7:08 pm
#16
Join Date: Mar 2011
Posts: 6,286
To be clear, my point was that this isn't currently limited to just A-Listers, and that it might be problematic to do so.
Oct 19, 2017, 7:09 am
#19
Join Date: Jan 2010
Location: ATL
Posts: 1,924
Oct 19, 2017, 7:52 am
#21
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
Really sad that a simple programming enhancement isn't considered first. A couple of nested IF statements and call it a day.
They must have little confidence in the IT department and/or that little fixes will break something else down the line and go undetected.
Oct 19, 2017, 8:23 am
#22
Original Poster
Join Date: May 2007
Location: Dallas, TX
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Posts: 853
Oct 19, 2017, 9:17 am
#23
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,125
I think it's pretty much a done deal as long as the pilot doesn't crash (sorry).
Also, I'm quite sure they will have a boarding pass fix. Probably already have something in the works, but since this is only out of DAL for a couple of weeks they couldn't institute it on such a restrictive basis.
What I am worried about is that it could be part of an 'enhancement' package that could be coming for the new year.
Also, I'm quite sure they will have a boarding pass fix. Probably already have something in the works, but since this is only out of DAL for a couple of weeks they couldn't institute it on such a restrictive basis.
What I am worried about is that it could be part of an 'enhancement' package that could be coming for the new year.
Oct 19, 2017, 1:01 pm
#24
Join Date: Mar 2011
Posts: 6,286
It's out of Dallas and Denver.
I remain skeptical that there will be a tech implementation.
It is worth nothing that Southwest has been known in the past to implement a cost-neutral, easy-to-implement procedural benefit as an offset for a customer-negative change.
I remain skeptical that there will be a tech implementation.
It is worth nothing that Southwest has been known in the past to implement a cost-neutral, easy-to-implement procedural benefit as an offset for a customer-negative change.
Oct 19, 2017, 1:44 pm
#25
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Join Date: May 1998
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Posts: 1,568
This may be an offset to the elimination of Hotel transfers from earlier this year or something else is about to happen.
I would rather they put something on Companion BP vs Card. I assume reason for card is to keep a CP holder from inviting anyone they want to join them vs their companion. I fly tons on business with colleagues vs a much smaller number with my wife. Hopefully this will go full time in Dec. Glad to see SWA thinking of this - Anyone who flys enough to get CP knows how to save a seat and luggage space, so this really is just adds convenience to me with no change for everyone else.
I would rather they put something on Companion BP vs Card. I assume reason for card is to keep a CP holder from inviting anyone they want to join them vs their companion. I fly tons on business with colleagues vs a much smaller number with my wife. Hopefully this will go full time in Dec. Glad to see SWA thinking of this - Anyone who flys enough to get CP knows how to save a seat and luggage space, so this really is just adds convenience to me with no change for everyone else.
Oct 20, 2017, 6:59 am
#26
Join Date: Feb 2014
Posts: 921
Normally whenever a change is made, there are other changes that need to be made elsewhere in the script. Most people not actually working with that exact script will think everything should be simple. I'm sure the work involved in airline tickets is way more complicated than people realize.
Oct 20, 2017, 6:15 pm
#27
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
Nah, that's what every IT department head wants you to believe while he screams for more money & resources at every opportunity. It's all about internal ROI. Its logic, ones & zeros at the end of the day. Should Gary Kelly want targeted advertisements to print out on boarding passes, it will happen in a week and work flawlessly...
Oct 22, 2017, 3:25 pm
#29
Join Date: Dec 2013
Location: Los Angeles, Chicago
Programs: WN A+/CP, UA 2P, National Car Exec, Hyatt Platinum, HH Diamond
Posts: 26
IMHO this new benefit should only be extended to those who earn the CP through spend, rather than by churning two credit cards every year, assuming the perk goes beyond pilot stage.
Oct 22, 2017, 8:05 pm
#30
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
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