FlyerTalk Forums - View Single Post - Southwest testing CP’s boarding together
Old Oct 19, 2017 | 7:52 am
  #21  
joshua362
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Originally Posted by dmbolp
I'm betting the card is only needed during the pilot, before they have a systemic solution in place
I'm betting that "looking at the card" will quickly be blown off by most of the GA's once work gets out that this is SOP.

Really sad that a simple programming enhancement isn't considered first. A couple of nested IF statements and call it a day.

They must have little confidence in the IT department and/or that little fixes will break something else down the line and go undetected.
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