Account log in down?
Jul 12, 2016, 5:49 pm
#1
Original Poster
Join Date: Feb 2002
Posts: 3,904
Account log in down?
I'm getting this.
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause.
If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause.
If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
Jul 12, 2016, 9:59 pm
#4
Join Date: Mar 2011
Posts: 6,286
That's not the message most people have been reporting, but apparently access to Southwest's website is currently blocked for customers outside the US. They say they've been "working on a fix," but it's been over two months now with no resolution. They'll tell you to call. You can try using a VPN or proxy server set to show your location as in the US.
Jul 14, 2016, 9:03 am
#5
Join Date: Oct 2012
Programs: WN A-List, AS MVP, HH Gold, FPC Premier, Hyatt Diamond, CC Gold, TR Diamond
Posts: 73
I tried logging in both last night and this morning for 2 different family member accounts and was not successful. When I clicked on "Need Help Logging In" got a similar error message as chuck1 above:
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable. Please try again later. We apologize for any inconvenience this may cause. If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable. Please try again later. We apologize for any inconvenience this may cause. If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
Jul 14, 2016, 9:18 am
#6
Join Date: Jan 2011
Location: Oklahoma
Programs: MR LT Platinum, HH Diamond, WN A-List,
Posts: 478
I tried logging in both last night and this morning for 2 different family member accounts and was not successful. When I clicked on "Need Help Logging In" got a similar error message as chuck1 above:
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable. Please try again later. We apologize for any inconvenience this may cause. If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable. Please try again later. We apologize for any inconvenience this may cause. If this issue persists, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
Jul 14, 2016, 9:21 am
#9
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
Thursday July 14th
1015am Herb Daylight Time
Unable to login either via website or mobile app
Too bad the SWA IT Brain Trust isn't aware of the storms and resulting cascading delays & cancellations across the central part of the country yesterday so that they could perform their tinkering at another time.
1015am Herb Daylight Time
Unable to login either via website or mobile app
Too bad the SWA IT Brain Trust isn't aware of the storms and resulting cascading delays & cancellations across the central part of the country yesterday so that they could perform their tinkering at another time.
Jul 14, 2016, 10:08 am
#13
Join Date: Sep 2012
Posts: 99
Around midnight PST (9 hours ago) i couldn't login via the app or via mobile/chrome. But I was able to plug in confirmation code to complete checkin for my flight this morning, so not all is lost.
But just now I still can't login.
I also tried to bring up my flight tomorrow via conf code but didn't work... which is a bummer as I really want to change it. (Will just do it when i get to the airport with an actual person, in-person... the old fashioned way!!!)
But just now I still can't login.
I also tried to bring up my flight tomorrow via conf code but didn't work... which is a bummer as I really want to change it. (Will just do it when i get to the airport with an actual person, in-person... the old fashioned way!!!)