Checking award status
Nov 14, 2006 | 5:26 am
#1
Original Poster
Suspended
Join Date: Oct 2005
Posts: 449
Checking award status
hi, i was wondering if any of the skyteam members have the same service * alliance does in which you can check if their are any award seats on a certain airline. in my case im trying to find availibldty on a KE flight
Nov 18, 2006 | 12:37 pm
#2
Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) All (Gold)
Posts: 1,543
Even with KVS I have never found any information on booking class availability with KE! I have flown on KE this summer,(3 RTW segments )but with a ticket bought with AF and it was impossible to see and to change any seat! Call them but it's a very secret compagny...
Nov 18, 2006 | 5:48 pm
#3
Join Date: Jul 2005
Location: BOS
Programs: CO Silver; DL FO; SPG Gold; HH Gold
Posts: 880
Originally Posted by delanotre
Even with KVS I have never found any information on booking class availability with KE! I have flown on KE this summer,(3 RTW segments )but with a ticket bought with AF and it was impossible to see and to change any seat! Call them but it's a very secret compagny...
Unfortunately KE is one of the few SkyTeam airlines that you can't search from the NW Japan site.
I had similar problems reserving KE seats through DL: they can apparently see the seat numbers and do assignments but can't see anything about cabin layout/classes/etc. For example, the upper-deck J seats on a 747 are up in the 70s, and DL had no way to look that up without calling KE. Fortunately, KE seatmaps are easily available online, so that made it easy for me to locate seats and ask DL to blindly reserve them by number.
I also did call KE to do seat assignments a few times which was no problem after getting my KE PNR from DL. (I always try to get all partner PNRs on a multi-carrier booking.)