MXP: Milan Malpensa Lounges

Old Sep 11, 19, 3:44 am
  #1  
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MXP: Milan Malpensa Lounges

Hi,

Recently flew for the first time (since AZ dehub from MXP) intra-EU from Malpensa with AF (normally fly out from Linate), but gosh, the state of the lounges used by ST airlines within the Schengen zone is just dreadful. There seems to be 2 lounges used (both operated and owned by ViaMilano airport authorities and are Priority Pass lounges too) - Monteverdi and Forza.
I believe if you are Elite+ you will be asked to use the Monteverdi lounge (which is dark and seems not renovated) and if in J, the Forza lounge - which seems to have been renovated and much more light and refreshing.

Since I was in Y, I was first told to use the Monteverdi lounge - however it was packed and there it was impossible to find a seat. Went back to the lounge desk to ask for a solution. Initially they were discussing in Italian, but I guess since they knew I was Plat with AF, they decided to send me down to the Forza lounge (I suspect if you were Priority Pass or lower in status, you might be out of luck),
Anyway, the Forza lounge was much better in terms of seating availability and spacious (fewer chairs, but again - seems to be reserved for J (although it was also a PP lounge).

I am not sure about the food at the Monteverdi lounge, but at the Forza lounge (suspect it will be the same as Monteverdi) was just quite sad - only bread, some small quiche, and nitbits here and there). Drinks selection was ok. Sadly utensils were either paper or plastic cups and plastic spoons. They did however do very good clean up - there seemed to be someone from the airport (the same one who also does the toilets and areas) come in to clean up the tables/bins - I noticed them coming in every 15 mins to clean.

However from my visit here - the lounges used by ST at an ST (AZ) main player is just bad
- no hot food
- low quality food
- toilets were clean, but still felt rather shabby (even this is for a refurbished lounge)

If I compare this to the LH (*A) lounge or the Casa Alitalia (sadly located at the non-Schengen side) this is really like a back alley lounge.

Anyway, just a heads up to those planning to spend some time at MXP.

Cheers!
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Old Sep 11, 19, 2:06 pm
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Thanks. I still have to see a decent AZ lounge in Italy. VCE is the best I know.
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Old Sep 11, 19, 3:29 pm
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Originally Posted by Goldorak View Post
Thanks. I still have to see a decent AZ lounge in Italy. VCE is the best I know.
I have found the Casa Italia lounge in FCO T3 (non-Schengen) decent but this is no ST lounge and access requires flying AZ or an airline that has contracted access.
By contrast, the Schengen area lounges are poor.
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