I had to cancel an Amsterdam and Barcelona trip with KLM a couple months ago thru Orbitz. I knew Delta was partnered with KLM and was told I could book a flight with Delta using the line of credit from my cancelled Euro trip (considered a changed flight). I called Orbitz to find out that I can book with Delta but a portion of the flight has to be with KLM...stupid. As far as I know KLM doesn't have any flights within the US because Delta covers that role. So in order to make use of the credit I would have to fly from Boston or providence to Amsterdam to San Antonio, Texas which is where I'm looking to fly to.

I had a previous call with Delta to check in in regards to doing this and they said it was fine. But because I booked with Orbitz for some reason I have to make the flight international. Was I fed some BS from someone at Orbitz or has someone else had a similar experience?

Any help is greatly appreciated.

Welcome to Flyertalk!

I think this might fit better in the DL forum.

Is your "line of credit" with Orbitz, DL, or KLM? If Orbitz, then you must rebook through them and follow their rules, which can be stricter and more cumbersome than an airline would impose. However, if a phone rep says something that seems strange, wrong, or questionable, hang up politely and call back. Escalate to a supervisor if needed. You also need to ask whether a KLM marketed (codeshare) but DL operated flight would work, although it might be hard to book such flights on a purely domestic itinerary. Do you understand the expiration rules for your credit? If you can find the T&C, reading them might be very useful.