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Retroactive credit for a CO flight?

Retroactive credit for a CO flight?

Old Dec 11, 09, 11:44 am
  #1  
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Join Date: Jul 2003
Location: Chicago
Posts: 74
Retroactive credit for a CO flight?

Back in September, my sister-in-law flew to Europe on CO. She entered her WorldPerks number in the record (it appears on all of her boarding passes) but didn't get ff miles for the trip. She recently requested the credit but was told the partnership ended so she can't get the miles. Since there was a partnership when she flew, and since her WorldPerks number is on the BPs, we think she should get retroactive credit. She can't find a person to talk to who will listen. Delta told her "CO is no longer a partner." Does anyone know if there's a way to get the DL credit at this time?

Thanks in advance....

Last edited by WiseFlyer; Dec 11, 09 at 12:23 pm
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Old Dec 11, 09, 12:26 pm
  #2  
 
Join Date: Jul 2005
Location: Paris, France
Programs: Flying Blue Platinum
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As Continental were member of Skyteam until october 23rd, Delta must credit the flights. Call and call again to find somebody that will respect the rules.
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Old Dec 11, 09, 1:52 pm
  #3  
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Originally Posted by leonleonb View Post
As Continental were member of Skyteam until october 23rd, Delta must credit the flights. Call and call again to find somebody that will respect the rules.
That's what I would think, but should we talk to CO or DL? Each seems to want to throw it to the other by saying "we're no longer partners."
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Old Dec 11, 09, 11:29 pm
  #4  
 
Join Date: Jul 2005
Location: Paris, France
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You have to talk with the FF program you subscribed (worldperks for Northwest, now Delta skymiles)
A link that can help you:
http://www.flyertalk.com/forum/north...d-program-497/
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