Billed X 2 for same parking violation
Oct 10, 2014 | 11:04 am
#1
Original Poster
Join Date: Apr 2008
Location: SDF
Programs: DL Gold, DL Million Miler
Posts: 286
Billed X 2 for same parking violation
In July, 2014 I parked in Schramberg, Germany with my Sixt rental car. When I returned to the car I had a violation notice on the window. I had not paid the 1euro fee. My bad, I missed the sign in my haste and, indeed, owed the fine.
On July 29 I paid via credit card to Sixt $33.61 (10euro fine plus Sixt admin fee).
Today, I received another bill from Sixt and they have charged the card $67.75 for the same parking violation at Schramberg. The parking violation now says 25euro plus admin fee = $67.75.
I sent e-mail to Sixt telling them the above and that I would not pay further. I called credit card to tell them to not pay (and was told to call back in a few days when the charge is posted as "permanent" (?) versus today's "temporary" posting (grumble, gripe, call back!!!))
Any suggestions as to how to proceed?
On July 29 I paid via credit card to Sixt $33.61 (10euro fine plus Sixt admin fee).
Today, I received another bill from Sixt and they have charged the card $67.75 for the same parking violation at Schramberg. The parking violation now says 25euro plus admin fee = $67.75.
I sent e-mail to Sixt telling them the above and that I would not pay further. I called credit card to tell them to not pay (and was told to call back in a few days when the charge is posted as "permanent" (?) versus today's "temporary" posting (grumble, gripe, call back!!!))
Any suggestions as to how to proceed?
Oct 13, 2014 | 2:42 am
#2
Company Representative, Sixt Customer Service
Join Date: Nov 2013
Posts: 469
Sixt Reply
I'm sorry to hear that Policypeddler.
Please can you send me a private message with your reservation details and I'll be happy to look into this with the fines department in Germany for you.
Thanks ,Jess.
Please can you send me a private message with your reservation details and I'll be happy to look into this with the fines department in Germany for you.
Thanks ,Jess.
In July, 2014 I parked in Schramberg, Germany with my Sixt rental car. When I returned to the car I had a violation notice on the window. I had not paid the 1euro fee. My bad, I missed the sign in my haste and, indeed, owed the fine.
On July 29 I paid via credit card to Sixt $33.61 (10euro fine plus Sixt admin fee).
Today, I received another bill from Sixt and they have charged the card $67.75 for the same parking violation at Schramberg. The parking violation now says 25euro plus admin fee = $67.75.
I sent e-mail to Sixt telling them the above and that I would not pay further. I called credit card to tell them to not pay (and was told to call back in a few days when the charge is posted as "permanent" (?) versus today's "temporary" posting (grumble, gripe, call back!!!))
Any suggestions as to how to proceed?
On July 29 I paid via credit card to Sixt $33.61 (10euro fine plus Sixt admin fee).
Today, I received another bill from Sixt and they have charged the card $67.75 for the same parking violation at Schramberg. The parking violation now says 25euro plus admin fee = $67.75.
I sent e-mail to Sixt telling them the above and that I would not pay further. I called credit card to tell them to not pay (and was told to call back in a few days when the charge is posted as "permanent" (?) versus today's "temporary" posting (grumble, gripe, call back!!!))
Any suggestions as to how to proceed?
Jan 4, 2015 | 4:00 pm
#3
Original Poster
Join Date: Apr 2008
Location: SDF
Programs: DL Gold, DL Million Miler
Posts: 286
Sixt Customer Service was unable to help at all....said I had to pay both fines!
I gave the problem to Chase Ink Customer Service. They handled it quickly and easily.
I ended up paying the first fine, which I owed, and nothing more.
I gave the problem to Chase Ink Customer Service. They handled it quickly and easily.
I ended up paying the first fine, which I owed, and nothing more.