Marriott Bonvoy/KrisFlyer partnership
#46
Join Date: Jun 2017
Posts: 2,280
thanks. It occuree to me after the fact as flight (and attached mileage program) was arranged way before the status match was announced.
still and all, hoping that “Contra proferentem” ( "interpretation against the draftsman")
applies here since isnt explicitly called out in t&c,
still and all, hoping that “Contra proferentem” ( "interpretation against the draftsman")
applies here since isnt explicitly called out in t&c,
#49
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
#51
Join Date: Mar 2004
Location: California
Programs: Marriott: Titanium, SQ: Gold, UA: Silver, Hilton: Diamond, Wyndham - Diamond, TR - Diamond
Posts: 233
Why do you assume you know better than others and that I'm doubling down? There are many emails circulating showing that responses from SG affirm that it requires four separate bookings.
I'm not saying that these CS agents are absolutely correct. But I'm not gonna turn a blind eye and pretend there's no risk how the "four flights" is interpreted by SG either.
I'm not saying that these CS agents are absolutely correct. But I'm not gonna turn a blind eye and pretend there's no risk how the "four flights" is interpreted by SG either.
4. Subject to clauses 5, 6, 8 and 9 of this Part C, upon such upgrade to KrisFlyer Elite Silver Status (or for KrisFlyer Members with existing KrisFlyer Elite Silver Status and Marriott Bonvoy Platinum Elite, Titanium Elite, or Ambassador Elite membership status), such Joint Member will be eligible to be further upgraded to KrisFlyer Elite Gold Status by completing four (4) Qualifying Flights within six (6) months following the date of registration in the Preferred Partnership Program (“KrisFlyer Elite Gold Accelerator Challenge”).
Still though with a heavy thumping heart I did a live help chat with SA directly on their website while logged in. The agent indicated four separate bookings are NOT needed. Here is the important part of the chat. The text says "bot", but it was a live agent.
You said:
It only mentions 4 flights. It doesn't mention 4 separate bookings.
Sent at NaN at 12:NaN PM
Customer at 8:23:42 PM
Bot said: To earn KrisFlyer Elite Gold Status you need to have 4 segment flights operated purely by Singapore Airlines in one booking under commercial class from date of registration.
Sent at NaN at 12:NaN PM
Live Chat Agent at 8:25:49 PM
You said: Thank you so much. On some travel forums someone stated 4 separate PNRs are required.. I'm happy to hear that is not true..
Sent at NaN at 12:NaN PM
Customer at 8:27:06 PM
You said: I do assume you mean "in one or more bookings".. is that right?
Sent at NaN at 12:NaN PM
Customer at 8:28:13 PM
Bot said: Either way, in one PNR or in different PNR, as long as within a six month period from date of registration.
Sent at NaN at 12:NaN PM
Live Chat Agent at 8:29:09 PM
You said: Gotcha.. Thank you so much for clarifying this.
My heart is back to normal and while I can't guarantee anything. I feel much better about my upcoming 4 flights to KUL for a 3 night stay.
Link to entire chat. https://docs.google.com/document/d/1...usp=drive_link
Last edited by kalo93406; Jan 8, 2024 at 6:53 am
#52
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
Still waiting for the Gold to kick in.
Matched Marriot Platinum to Krisflyer Silver successfully on 16 Dec 23.
Flew LHR-SIN-PER on 19 Dec and PER-SIN-LHR on 29 Dec. All sectors credited to Krisflyer by 30 Dec.
Still status shows Krisflyer Silver with normal qualification requirements to attain gold.
A call to customer service initially didn't know about the promotion at all, and then said just to wait. Has this worked for anyone yet?
Flew LHR-SIN-PER on 19 Dec and PER-SIN-LHR on 29 Dec. All sectors credited to Krisflyer by 30 Dec.
Still status shows Krisflyer Silver with normal qualification requirements to attain gold.
A call to customer service initially didn't know about the promotion at all, and then said just to wait. Has this worked for anyone yet?
Last edited by adl73x; Jan 11, 2024 at 5:14 am Reason: Spelling error
#53
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Matched Marriot Platinum to Krisflyer Silver successfully on 16 Dec 23.
Flew LHR-SIN-PER on 19 Dec and PER-SIN-LHR on 29 Dec. All sectors credited to Krisflyer by 30 Dec.
Still status shows Krisflyer Silver with normal qualification requirements to attain gold.
A call to customer service initially didn't know about the promotion at all, and then said just to wait. Has this worked for anyone yet?
Flew LHR-SIN-PER on 19 Dec and PER-SIN-LHR on 29 Dec. All sectors credited to Krisflyer by 30 Dec.
Still status shows Krisflyer Silver with normal qualification requirements to attain gold.
A call to customer service initially didn't know about the promotion at all, and then said just to wait. Has this worked for anyone yet?
#54
Join Date: Feb 2006
Posts: 328
#55
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
#56
Join Date: Mar 2004
Location: California
Programs: Marriott: Titanium, SQ: Gold, UA: Silver, Hilton: Diamond, Wyndham - Diamond, TR - Diamond
Posts: 233
#58
Join Date: Nov 2013
Posts: 88
A new data point appeared on a Facebook group today: https://imgur.com/a/lKnAC4W
Looks like SQ and United Airlines are best friends here! 1 itinerary/trip/reservation = 1 flight
Looks like SQ and United Airlines are best friends here! 1 itinerary/trip/reservation = 1 flight
#59
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
A new data point appeared on a Facebook group today: https://imgur.com/a/lKnAC4W
Looks like SQ and United Airlines are best friends here! 1 itinerary/trip/reservation = 1 flight
Looks like SQ and United Airlines are best friends here! 1 itinerary/trip/reservation = 1 flight
#60
Join Date: Nov 2013
Posts: 88
HND>SIN
SIN>MLE
MLE>SIN
SIN>HND
booked on a single PNR