Return of hot towels
Sep 13, 2023, 2:26 am
#1
Original Poster
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
Return of hot towels
Can confirm, both my flights in the past two days had hot towels. They have a new scent, it's ok but I preferred the lemon scent.
Now I'm still waiting for the return of mouthwash in the toilets and chocolates served after dinner - what are everyone else's remaining pre-COVID things that they miss?
Now I'm still waiting for the return of mouthwash in the toilets and chocolates served after dinner - what are everyone else's remaining pre-COVID things that they miss?
Sep 13, 2023, 5:47 pm
#4
Join Date: Nov 2009
Posts: 76
I think it was announced that the hot towels have returned for F and J with effect from 12 September, and for S and Y sometime at the end of this year.
On a separate note, I would love for the mouth wash to be returned to the onboard lavatories.
Let's however count our blessings as at the very least, SQ still has got body lotion, face mist, and cologne in their lavatories in F and J, where CX has pretty much only got a fancy hand wash, hand sanitiser and body lotion now in J.
On a separate note, I would love for the mouth wash to be returned to the onboard lavatories.
Let's however count our blessings as at the very least, SQ still has got body lotion, face mist, and cologne in their lavatories in F and J, where CX has pretty much only got a fancy hand wash, hand sanitiser and body lotion now in J.
Sep 15, 2023, 8:43 am
#5
Join Date: Oct 1999
Location: New York
Posts: 7,349
If I recall correctly, SQ introduced a fruit and cheese trolley on lunch/dinner flight prior to Covid in business class.. It is a separate course from the dessert. Now they just do one pass of the dessert trolley with both fruits and cheese being pre-plated. While you can have all three options, it will be nice to bring back a separate cheese/fruit course.
Carfield
Carfield
Sep 15, 2023, 7:46 pm
#6
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,600
If I recall correctly, SQ introduced a fruit and cheese trolley on lunch/dinner flight prior to Covid in business class.. It is a separate course from the dessert. Now they just do one pass of the dessert trolley with both fruits and cheese being pre-plated. While you can have all three options, it will be nice to bring back a separate cheese/fruit course.
Carfield
Carfield
it’s a typical SQ compromise that doesn’t help the ones that want an express service but takes away from the people that like the long service.
Sep 17, 2023, 6:35 pm
#7
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,600
SQ's new hot towel service in Suites is pretty pathetic: they come around with their BBQ aluminum tray fresh out of the oven and waive the hot towels in your face with their utility tongs. Just as they do in Economy...
Sep 17, 2023, 10:19 pm
#8
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
with max 6 pax in Suites they could easily take a towel, transfer it to one of those rectangular small plates every decent resort hotel in SE Asia or Japan or so has (stick a lil of those Orchid flower buds on it if one wants to go for special presentation bonus points 
) and present it to each suites pax individuallly. Not a major inconvenience/ difficult process for crew one would think (meaning not a major disruption to the work flows)?
Sep 17, 2023, 10:29 pm
#9
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,600
with max 6 pax in Suites they could easily take a towel, transfer it to one of those rectangular small plates every decent resort hotel in SE Asia or Japan or so has (stick a lil of those Orchid flower buds on it if one wants to go for special presentation bonus points ) and present it to each suites pax individuallly. Not a major inconvenience/ difficult process for crew one would think (meaning not a major disruption to the work flows)?
Well, SQ is able to serve the towels on a small tray in the TPR so I would assume it shouldn't be a big effort to replicate this in the air.
When it comes to First Class, I don't know any airline that would just give you the towel with tongs out of an aluminium BBQ container. TG used to have silver plates, NH is using something similar to SQ's TPR, same for LX. LH has the most elegant version with a white porcelain plate with a rose pedal.
Sep 18, 2023, 10:13 pm
#10
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 738
Sep 18, 2023, 10:25 pm
#11
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Yah, I wish the bread rolls and garlic bread where that nicely heated all the time. Last few flights (even when sitting in rows 11 - 14, so usually served quite quickly) the best was lukewarm and twice it was very cold in the center and the garlic bread is not pleasant to eat that way so I left it. When I gave the feedback to the crew member serving it he assured me it was warmed up (well I didn't say it wasn't, but not properly), but then he left it (and me) at that. No, offer to reheat it or to bring a warm one or so - I guess he was looking out for my carbs intake - forgot to thank him for that.
Sep 28, 2023, 3:28 am
#12
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
Well , had to get the hot towel offered changed as prefer mine icy
Hot towel with the ice on the side
Changed to ice being wrapped in towel for taxiing and take off
Crew pleased as always to accommodate my quirky requests , Bellini transferred to paper cup ( children ‘ s )
Hot towel with the ice on the side
Changed to ice being wrapped in towel for taxiing and take off
Crew pleased as always to accommodate my quirky requests , Bellini transferred to paper cup ( children ‘ s )