"Edit Search" work for anyone?
Aug 5, 2023, 8:01 pm
#1
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,723
"Edit Search" work for anyone?
I'm finding it rather cumbersome to search for awards on SQ.com, if you want to change any variable like class, city, date and # of adults. I'm not seeing a way to see Y and J availability at the same time. OK enough, there's an "Edit Search" button on the result page where I should be able to change the class and date, but whenever I click on it - and I've tried on Incognito mode with same result - the origin and destinations are wiped out, and it won't find the airport of ANY input. e.g. if I type SIN or Singapore, it doesn't do anything and won't let me search. Is this happening to everyone? If so, is there a way to easily change date, city and class without starting the from scratch?
Sep 18, 2023, 10:00 pm
#4
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,741
Yah, same observation the other day when using website. Needed to start all over again (close browser, log in etc.). Annoying for sure. I switched to the app after that. Not as many days shown for flights search results, but more stable working.
Sep 19, 2023, 12:08 am
#6
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,600
I'm finding it rather cumbersome to search for awards on SQ.com, if you want to change any variable like class, city, date and # of adults. I'm not seeing a way to see Y and J availability at the same time. OK enough, there's an "Edit Search" button on the result page where I should be able to change the class and date, but whenever I click on it - and I've tried on Incognito mode with same result - the origin and destinations are wiped out, and it won't find the airport of ANY input. e.g. if I type SIN or Singapore, it doesn't do anything and won't let me search. Is this happening to everyone? If so, is there a way to easily change date, city and class without starting the from scratch?
Sep 19, 2023, 12:27 am
#7
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,415
This only occurred after an update of the webpage a couple of weeks ago and only seems to occur under certain circumstances. SQ IT has never been able to implement decent UAT testing and it's kind of like pointless to give them any feedback. There are so many bugs they could have fixed during Covid.