Lap infant fee with award booking
Aug 9, 2022, 11:52 am
#1
Original Poster
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,232
Lap infant fee with award booking
Does somebody know where I can find the terms regarding the lap infant fee with an award booking? I'm on hold right not but this agent is trying to tell me its a special fare not tied to the cabin class fare (and what he is quoting is 25% of the cash fare), but I have done this before and it was 10% of the cash fare. I had to spell lap infant for him and explain what it means, so my confidence that he is right is low.
Aug 9, 2022, 1:29 pm
#3
Join Date: Jul 2015
Location: AMS / LOP
Programs: HH Diamond, IHG Diamond Amb., Marriott Gold, FB Plat, BAEC Silver
Posts: 482
On wich route?
Last year we did pay 10% of the lowest available business class fare for our lap infant. When I make a dummy booking this is still the case.
Last year we did pay 10% of the lowest available business class fare for our lap infant. When I make a dummy booking this is still the case.
Aug 9, 2022, 1:37 pm
#4
Original Poster
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,232
Aug 11, 2022, 8:58 pm
#8
Original Poster
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,232
Thank you for that. I did ultimately pay it, but the phone rep and his supervisor both for some reason were not aware. The most they could muster is I also thought it should be 10% but this the price that's coming up I don't know why but I've triple checked it and I haven't done anything wrong.
Aug 12, 2022, 3:29 pm
#9
Join Date: Jul 2012
Location: London, UK
Posts: 139
Yes - exactly this. I had this recently on an ex-LHR flight and spent a long time trying to work it out and then eventually looked at the fare rules to see a similar GBP surcharge that was being 100% applied to an infant ticket. Only difference was that for ex-LHR, the surcharge was Sat/Sun, so I changed to a Friday flight to make it go away. Otherwise it would have doubled the cost of the infant ticket.
Aug 13, 2022, 7:51 am
#10
Join Date: Feb 2006
Posts: 328
Thank you for that. I did ultimately pay it, but the phone rep and his supervisor both for some reason were not aware. The most they could muster is I also thought it should be 10% but this the price that's coming up I don't know why but I've triple checked it and I haven't done anything wrong.
I don't think agents have so much time to dig through the fares rules one by one, though good to know the actual reason!