Singapore Arrivals Lounge
Jul 29, 2023, 5:37 am
#31
Join Date: Apr 2023
Posts: 78
Complimentary with J but lounge access is usually based on holding a same day outbound boarding pass in my experience, whether paid or complimentary.
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
Jul 29, 2023, 6:59 am
#32
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,413
Complimentary with J but lounge access is usually based on holding a same day outbound boarding pass in my experience, whether paid or complimentary.
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
https://www.changiairport.com/en/air...e-lounges.html
Jul 29, 2023, 6:51 pm
#33
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
Complimentary with J but lounge access is usually based on holding a same day outbound boarding pass in my experience, whether paid or complimentary.
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
Jul 31, 2023, 8:17 pm
#34
Join Date: Apr 2023
Posts: 78
The Changi Airport website lists several paid lounges available "before, after or between flights." No idea how accurate the list is or whether the prices are cost effective.
https://www.changiairport.com/en/air...e-lounges.html
https://www.changiairport.com/en/air...e-lounges.html
Complimentary with J but lounge access is usually based on holding a same day outbound boarding pass in my experience, whether paid or complimentary.
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
for clarity, booked an award ticket in J and I'm arriving at SIN at 5am and SIN is my destination for 5 days, not a connection/layover. Looking for a cost effective place to chill until 2-3pm when we can check into our hotel and though an arrivals lounge would be ideal!
I wrote to customer service but don't feel their response is very clear as I think they're assuming I am "transiting" through SIN i.e , using SIN as a connection/layover, when in fact it is my destination.
Changi Lounge CSR wrote
"Greetings from Changi Lounge!Thank you for your email and interest in our services. Please note that Changi Lounge is open daily from 8 am to 10 pm. If you are transiting via Singapore, please note Changi Lounge is located in the Jewel building, in the public area of Singapore and requires you to clear immigration.
We do accept arrival boarding pass for dragon pass lounge access."
So I've replied with the following to get more clarity and report back once I hear from them:
"Thanks for confirming that we can use the lounge upon arrival even though we are not transiting through Singapore. We will use the lounge to unwind upon arrival before going to our hotel.
We are arriving on flight SQ 391 at 5:45am - Where is the lounge located relative to the arrival area gate?
Thanks,"
Jul 31, 2023, 8:28 pm
#35
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,413
Update
I wrote to customer service but don't feel their response is very clear as I think they're assuming I am "transiting" through SIN i.e , using SIN as a connection/layover, when in fact it is my destination.
Changi Lounge CSR wrote
"Greetings from Changi Lounge!Thank you for your email and interest in our services. Please note that Changi Lounge is open daily from 8 am to 10 pm. If you are transiting via Singapore, please note Changi Lounge is located in the Jewel building, in the public area of Singapore and requires you to clear immigration.
We do accept arrival boarding pass for dragon pass lounge access."
So I've replied with the following to get more clarity and report back once I hear from them:
"Thanks for confirming that we can use the lounge upon arrival even though we are not transiting through Singapore. We will use the lounge to unwind upon arrival before going to our hotel.
We are arriving on flight SQ 391 at 5:45am - Where is the lounge located relative to the arrival area gate?
Thanks,"
I wrote to customer service but don't feel their response is very clear as I think they're assuming I am "transiting" through SIN i.e , using SIN as a connection/layover, when in fact it is my destination.
Changi Lounge CSR wrote
"Greetings from Changi Lounge!Thank you for your email and interest in our services. Please note that Changi Lounge is open daily from 8 am to 10 pm. If you are transiting via Singapore, please note Changi Lounge is located in the Jewel building, in the public area of Singapore and requires you to clear immigration.
We do accept arrival boarding pass for dragon pass lounge access."
So I've replied with the following to get more clarity and report back once I hear from them:
"Thanks for confirming that we can use the lounge upon arrival even though we are not transiting through Singapore. We will use the lounge to unwind upon arrival before going to our hotel.
We are arriving on flight SQ 391 at 5:45am - Where is the lounge located relative to the arrival area gate?
Thanks,"
https://www.changiairport.com/en/maps.html
Aug 1, 2023, 6:09 am
#36
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Exactly, Jewel Lounge is in ... well Jewel (mall) connected to the terminal so you would have entered Singapore already. It is not a typical transit lounge.
Sep 29, 2023, 5:32 am
#37
Join Date: Oct 2012
Programs: Marriott Bonvoy - Titanium, Accor Plus - Gold, Hilton - Gold, Raddison - Gold, Golden Circle - Jade
Posts: 12
Does anyone know what the rules are for on arrival entry for first class SIA?
I am flying First and arriving in Singapore at 0:15, and my next flight out is 9:50AM, I think I should be ok to use the lounge until departure?
I've noticed online at this blog they say you can access on arrival - https://mainlymiles.com/2022/07/01/s...-requirements/
Probably newish information for those in the future as well?
I am flying First and arriving in Singapore at 0:15, and my next flight out is 9:50AM, I think I should be ok to use the lounge until departure?
I've noticed online at this blog they say you can access on arrival - https://mainlymiles.com/2022/07/01/s...-requirements/
Probably newish information for those in the future as well?
Sep 29, 2023, 5:43 am
#38
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
You're allowed First Class Lounge (and TPR) access within 24 hours of your First departure. So, yes, you will be able to use it after arrival. Bear in mind that TPR is open until 2:30 AM, then you'll have to go the "regular" KrisFlyer lounge until it reopens at 05:30.
Sep 29, 2023, 1:50 pm
#39
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Sep 30, 2023, 12:16 am
#40
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
Nov 18, 2023, 6:58 am
#41
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,840
What about arrival in F and departure in J on another ticket - I am assuming there is no access to TPR on arrival, is that correct?
Nov 18, 2023, 7:24 am
#42
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,413
Mar 25, 2024, 10:35 pm
#43
Join Date: Apr 2023
Posts: 78
The CSR is simply highlighting that the lounge is landside. You're clearly fine to use the lounge. The CSR won't be able to answer your question re arrival gate as SQ flights can arrive at any of terminals 1,2 or 3. Once through immigration just follow the signs to Jewel. You can't miss it.
https://www.changiairport.com/en/maps.html
https://www.changiairport.com/en/maps.html
The Changi Airport website lists several paid lounges available "before, after or between flights." No idea how accurate the list is or whether the prices are cost effective.
https://www.changiairport.com/en/air...e-lounges.html
https://www.changiairport.com/en/air...e-lounges.html
-Arrived in T3 at 6am
-SQ reps confirmed there's no SQ/SilverKris Arrivals lounge in Changi airport. Only departures.
-Took Monorail/SkyTrain to T1 for DragonPass/Priority Pass lounge called Changi Lounge located inside Jewel Changi (the mall).
-Had to exit airport to access the Jewel Changi Lounge.
-Pro tip: since you need to pickup your checked luggage, take the trolley all the way inside the lounge.
-Jewel Changi lounge checked passports and boarding pass showing arrival date and then scanned our Visa Airport Companion Dragon Pass. All smooth.
-Dragon Pass allows for:
-20 minute shower which we took. Nice facility.
-1 hot meal
-unlimited snacks/yogurt finger foods, non alcoholic drinks.
Priority pass access additionally allows for alcoholic drinks.
Last edited by searchinfordeals; Mar 25, 2024 at 10:41 pm Reason: Typos fixed