SQ 317 Depressurisation and diversion to Baku
Jan 13, 2014, 3:09 am
#76
Join Date: Jul 2007
Location: exBER exBKK exLIS
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Posts: 368
Exactly my opinion.
I do not wait more then approximately 4 hours longer then the scheduled time for the takeoff of my flight without proper information, food and/or accomodation.
After this 4 hours I try to make a booking by myself, pay with my funds and later will try to get refunded and compensated. Or I will try to get out of the airport. There is no airport lounge which is comfortable for 4 hours or more.
In the last 35 years I was refunded and compensated by this airlines: TP, LH, SR, LX, TG, SQ, RG, CX, AA, DE, AB, BA, SA, AF, SU and hopefully many other to come.
Jan 13, 2014, 6:09 am
#78
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Jan 13, 2014, 6:34 am
#79
Join Date: May 2003
Location: Singapore
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BA flight to Baku is 5 hrs 40 mins. The flight was over Afghanistan at the time the decision to divert was made, that's a couple of hours past Baku, so then they had to backtrack that two hours as well (at a lower altitude than normal, which I assume would be slower). Easy to see how it could be around 10hrs.
Jan 13, 2014, 6:59 am
#81
Join Date: Jul 2007
Location: exBER exBKK exLIS
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The incident did not occur 200NM NE of Baku. It was on airway N644 between Lemod and Vuven over Afghanistan under control of Kabul Centre. The aircraft requested a lower level from FL370 due to problems. This was first denied by ATC. Lateron the crew gave a Pan call and started descent. Contact with Kabul was lost and the Mayday call lateron was relayed via SQ327, also flying over Afghanistan. The cockpitcrew were transmitting with their oxygenmasks on and descended to FL180 due to high terrain and returned to Lemod and from there to Baku.
My concern is still how it could happen that after a reported problem with this door SQ let the A 380 take off from LHR.
Jan 13, 2014, 7:48 am
#82
Join Date: May 2003
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As posted earlier - terrain over Iran enroute to DXB could pose issues for a low altitude flight so it seems sensible to avoid that path (and incidentally DXB seems to be about 50 miles further than Baku from the point where the emergency was called). As for TBS, why would they travel another 200 miles past Baku, knowing Baku is A380 capable?
I did wonder why not Ashgabat, but it seems it will be a few more years before that is capable of handling an A380.
Jan 13, 2014, 8:37 am
#83
Join Date: Jul 2007
Location: exBER exBKK exLIS
Programs: lh sen
Posts: 368
Let´s wait and see.
When it will be declared a serious incident a notification will be send by the authorities of Azerbeijan to the country of design and manufacture (probably France and Germany, maybe UK and Spain as well) and there will be an investigation with an official report. Maybe Azerbeijan will delegate the investigation to another state. The A 380 will stay for a limited time in Baku and may be ferry flying to Hamburg or Toulouse.
When it will be declared a serious incident a notification will be send by the authorities of Azerbeijan to the country of design and manufacture (probably France and Germany, maybe UK and Spain as well) and there will be an investigation with an official report. Maybe Azerbeijan will delegate the investigation to another state. The A 380 will stay for a limited time in Baku and may be ferry flying to Hamburg or Toulouse.
Jan 13, 2014, 11:50 pm
#84
Join Date: Jun 2012
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Posts: 333
Hi carpetbagger,
after we landed, the crew came to the transit area after closing up the plane. They briefed us that they have arranged for food to be catered from the Airport caterer. Which due to the large number can only be delivered 2 hours later. No hotel is arranged at that point as we need visas to enter Azerbaijian and it was the middle of the night for them. Following, the crew(as crew members, they do not need visas to enter the country ) went to hotel to rest. Their explanation was that they will be the same crew that will serve us during the replacement flight back to SG and they have to be rested for at least 10 hours before they can be on duty again(otherwise we will not be allowed to takeoff). Drinks are brought in from the flight, 2 crew members stayed behind to serve them and help any passengers. They remained there for about 8 hours. Afterwards, 2 more crew members from the hotel came to replace them. These 4 crew members was not on duty during the flight home to SG and was resting in empty suites cabin(
). I felt that they deserve the rest.
Staff from Istanbul and Moscow were flown in to arrange flight details with the authorities. The explanation given to us was that there is a lot of paperwork to settle and the staff have to converse with the authorities in Russian. Azerbaijan staff were able to speak a small amount of english but maybe this is insufficient. (I'm just speaking from my experience)
as for the total delay. we landed at about 1 am local time and departed for Singapore 3 am local time. Boarding for the replacement flight started about 1 am for F and J passengers and completed by about 2 am. Afterwards it was just waiting for clearance for takeoffSo total we were in Baku for about 22 hours
after we landed, the crew came to the transit area after closing up the plane. They briefed us that they have arranged for food to be catered from the Airport caterer. Which due to the large number can only be delivered 2 hours later. No hotel is arranged at that point as we need visas to enter Azerbaijian and it was the middle of the night for them. Following, the crew(as crew members, they do not need visas to enter the country ) went to hotel to rest. Their explanation was that they will be the same crew that will serve us during the replacement flight back to SG and they have to be rested for at least 10 hours before they can be on duty again(otherwise we will not be allowed to takeoff). Drinks are brought in from the flight, 2 crew members stayed behind to serve them and help any passengers. They remained there for about 8 hours. Afterwards, 2 more crew members from the hotel came to replace them. These 4 crew members was not on duty during the flight home to SG and was resting in empty suites cabin(
). I felt that they deserve the rest.Staff from Istanbul and Moscow were flown in to arrange flight details with the authorities. The explanation given to us was that there is a lot of paperwork to settle and the staff have to converse with the authorities in Russian. Azerbaijan staff were able to speak a small amount of english but maybe this is insufficient. (I'm just speaking from my experience)
as for the total delay. we landed at about 1 am local time and departed for Singapore 3 am local time. Boarding for the replacement flight started about 1 am for F and J passengers and completed by about 2 am. Afterwards it was just waiting for clearance for takeoffSo total we were in Baku for about 22 hours
Jan 14, 2014, 3:12 am
#85
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Jan 14, 2014, 10:27 am
#86
Join Date: Jul 2007
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Jan 15, 2014, 4:41 am
#87
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Jan 15, 2014, 4:51 am
#88
Join Date: Jul 2005
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(Can't seem to find the link to the article, but that's what I recall)
Jan 15, 2014, 9:28 am
#90
Join Date: Sep 2012
Posts: 6
Just some forummers trying to be manipulative in hope of dumbing people down into accepting sub par solutions.