SQ rebooking/fare difference - can't take payment over the phone?
Jul 2, 2012, 10:53 pm
#1
Original Poster
Join Date: Mar 2011
Location: SNA/LAX
Programs: AA EXP, Go Bears!
Posts: 233
SQ rebooking/fare difference - can't take payment over the phone?
I'm curious as I've never experienced this before... flying SQ LAX-NRT and changing the date on a Flexi Saver ticket that was booked on singaporeair.com
The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.
Is that fairly standard?
The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.
Is that fairly standard?
Jul 3, 2012, 6:37 pm
#2
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
I'm curious as I've never experienced this before... flying SQ LAX-NRT and changing the date on a Flexi Saver ticket that was booked on singaporeair.com
The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.
Is that fairly standard?
The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.
Is that fairly standard?
Last edited by Guy Betsy; Jul 4, 2012 at 3:30 am Reason: Spelling ! I hate iPad's auto correct..!
Jul 4, 2012, 12:38 am
#3
Original Poster
Join Date: Mar 2011
Location: SNA/LAX
Programs: AA EXP, Go Bears!
Posts: 233