Go Back   > > >
Reply
 
Thread Tools Search this Thread
Old Jul 2, 12, 10:53 pm   #1
Original Poster
  
Join Date: Mar 2011
Location: SNA/LAX
Programs: AA EXP, Go Bears!
Posts: 232
SQ rebooking/fare difference - can't take payment over the phone?

I'm curious as I've never experienced this before... flying SQ LAX-NRT and changing the date on a Flexi Saver ticket that was booked on singaporeair.com

The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.

Is that fairly standard?
jlin011 is offline   Reply With Quote
Old Jul 3, 12, 6:37 pm   #2
FlyerTalk Evangelist
  
Join Date: May 2000
Location: Pearl of the Orient
Programs: T.A.
Posts: 25,376
Quote:
Originally Posted by jlin011 View Post
I'm curious as I've never experienced this before... flying SQ LAX-NRT and changing the date on a Flexi Saver ticket that was booked on singaporeair.com

The phone representative told me that he was unable to take payment (for a fare difference) over the phone, and that someone from SQ would call me in the next 24 to 72 hours to take my credit card information.

Is that fairly standard?
Yes. They need to recalculate fare probably from SQ Ticketing dept make sure fare is correct, and will call you to double check if the number you gave is yours and that you are the one initiating the change.

Last edited by Guy Betsy; Jul 4, 12 at 3:30 am Reason: Spelling ! I hate iPad's auto correct..!
Guy Betsy is offline   Reply With Quote
Old Jul 4, 12, 12:38 am   #3
Original Poster
  
Join Date: Mar 2011
Location: SNA/LAX
Programs: AA EXP, Go Bears!
Posts: 232
Quote:
Originally Posted by Guy Betsy View Post
Yes. They need to recalculate fare probably from SQ Ticketing dept make sure fare is correct, and will call you to double check if the numerous gave is yours and that you are the one initiating the change.
Got it, good to know it's standard MO. Thanks!
jlin011 is offline   Reply With Quote
Reply


Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump
Contact Us - FlyerTalk - Archive - Top