Just need to vent
Today | 9:31 am
#1
Original Poster
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IC Amb
Posts: 6,008
Just need to vent
Idk why I’m so upset right now but I do not EVER check a bag.
Just boarded PHX-CUN in FC as EXP with one roller board and a tuxedo in a standard garment bag that came with the tuxedo that will be hung in the closet.
GD GA at the jetway tells me I have two carry-ons and unless I can put my tux in my carryon I have to check my bag.
Had to check my bag and I’m not happy about this.
.what the serious F.?!?!?!?
Just boarded PHX-CUN in FC as EXP with one roller board and a tuxedo in a standard garment bag that came with the tuxedo that will be hung in the closet.
GD GA at the jetway tells me I have two carry-ons and unless I can put my tux in my carryon I have to check my bag.
Had to check my bag and I’m not happy about this.
.what the serious F.?!?!?!?
Today | 9:57 am
#4
Original Poster
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IC Amb
Posts: 6,008
Today | 11:09 am
#5
Join Date: Sep 2024
Posts: 195
Idk why I’m so upset right now but I do not EVER check a bag.
Just boarded PHX-CUN in FC as EXP with one roller board and a tuxedo in a standard garment bag that came with the tuxedo that will be hung in the closet.
GD GA at the jetway tells me I have two carry-ons and unless I can put my tux in my carryon I have to check my bag.
Had to check my bag and I’m not happy about this.
.what the serious F.?!?!?!?
Just boarded PHX-CUN in FC as EXP with one roller board and a tuxedo in a standard garment bag that came with the tuxedo that will be hung in the closet.
GD GA at the jetway tells me I have two carry-ons and unless I can put my tux in my carryon I have to check my bag.
Had to check my bag and I’m not happy about this.
.what the serious F.?!?!?!?
.
Today | 11:26 am
#6
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,876
Whether we like it or not, the GAs technically have to enforce the carry-on rules that AA has filed with the FAA. I've never seen a garment bag small enough to be considered a personal carry-on item. Knowing the exact dimensions would be helpful to know.
Today | 12:35 pm
#10
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S Elite Plus, SQ KF Gold, Marriott Bonvoy Platinum, Radisson Rewards VIP
Posts: 2,287
If it makes you feel any better a few weeks ago a UA GA snapped at me “no third items SIR” and pulled me aside at EWR to consolidate a handheld, just larger than my palm, 9in by 6in travel wallet into my backpack 🙄. Sometimes you just gotta smile and nod and let those unfortunate souls have their moments of faux power…
Last edited by fender5787; Today at 12:41 pm
Today | 2:56 pm
#11
Join Date: Jun 2005
Location: MCO-The Mouse House
Programs: AA EXPlt, SPG Plt, Nat EE
Posts: 1,673
It's frustrating and annoying.
However, the GA waa correct. Unfortunately, they're not empowered/motivated/trained/whatever you want to call it to have the common sense to be customer focused. The result is rules have to be black and white.
Personally, I'd rather have employees follow the rules to a T than have them make crap up like you see so often. At least that way they're consistent and you can be prepared.
However, the GA waa correct. Unfortunately, they're not empowered/motivated/trained/whatever you want to call it to have the common sense to be customer focused. The result is rules have to be black and white.
Personally, I'd rather have employees follow the rules to a T than have them make crap up like you see so often. At least that way they're consistent and you can be prepared.