Yep, that's pretty much my thinking on this one. I think I have a fairly good chance of getting first, but who needs the hassle?? and the uncertainty?

.. and thanks again for your advice, much appreciated

Agreed, bird in the hand indeed.

Still, it leaves a bit of a foul taste since �2,200 for a (presumably) restricted CW tix to JFK is not exactly a bargain...certainly don't need A N for that.

NickW, in principle I agreed with your strategy, but this is high-stakes...you may get stuck holding a restricted F ticket. By buying full fare you can always hand it back if you don't need it to make your point.

Scotsflyer, have a good flight. Hope you'll get a chance to laugh it off over some Krug in 2A!

Isn't it now 2200 out in Concorde, back in Club? That is at least a decent deal.

Yes, ScottC, Concorde out / Club return. Not a bad deal, that's why I have now agreed to accept this; but it's not what I purchased or expected to get for my money, so LondonElite is quite right that I am left with a slightly nasty taste in my mouth. I certainly won't be using Airline Network again, that's for sure... However, time to shrug off all the problems and enjoy the trip

Thanks again to everyone who has contributed their valuable advice and opinions ... I may well have ended up in WT+ without your help -perish the thought.

A classic study in bad customer dispute resolution - they have parted with substantial sums as costs in settleling this and in the end their handling has still poisoned your relationship - this is so common when vendors get sideways with their customers - it is the method of handling and communication that leaves the long term taste more than the results.


[This message has been edited by B Watson (edited 04-19-2003).]

Well, �2200 for SSC out, CW inbound is a pretty good deal. It's not what you paid for but at the end of the day it seems to have worked out for you. If you're philosphical about it, you probably got the better end of the deal.

As far as AN goes, they are fairly clueless. I'm in YYZ at the moment having flown there on Friday for the grand sum of �165, all taxes included (on AC). When I rang them up to book the fare, they said

"that can't be right because the airline wouldn't cover its costs"

I said "mate, have a look at your website, it's a big banner offer and I've already selected my flights and am about to enter my cc data."

"Well, I doubt it will work"

"BTW, can you tell me what fare class it's booked in?"

"Economy"

"No sh!t Sherlock, what FARE CODE"

"I don't know, but it will usually say that on the ticket"

"It's an e-ticket and I want to know this BEFORE I buy the ticket"

"Have you bought your ticket yet"

"NO! I WANT TO KNOW THE FARE CODE BEFORE I BOOK THE TICKET"

"Well sir, for that sort of money I think you can be sure that it will be very low"

"It's been a tremedous peasure to speak to you" Click

Enjoy your flight!

I'm glad you ended up with a decent deal, Scotsflyer. Have a nice trip!

Scotsflyer...trip report?