It was with JAL - so yes I'll contact them to look at the options they will be giving me.. hopefully they will let me reroute via one of the OW airlines (as I noticed most of their own metal flights out of EU are full in J). Thanks for the quick response.

Cheers!

Just called JL and their management team handling this are really bad - they seem to not want to take responsibility even though they cancelled their own flights. They did not allow any rebooking nor changes unless QR cancels the flights....which could mean I might end up stuck at the airport without any options.
I know this is a QR issue, however JL could have taken much more customer friendly steps than basically saying take it or leave it.....rather dissapointed.
They did not even allow a 300 mile radius change for the airport (to have better connectivity/options)

Cheers!

Adding more info on this whole shenanigans of JAL: JAL is really very very bad -never expected customer service to be so bad in current situation.
My Qatar flight was clearly indicated as cancelled on the QR Flight status, and that has yet to reach the booking/reservation (read somewhere that it can even happen after the flight original time!). Called JL - initially they played games saying they can't see flights, etc.
Asked about rebooking window, was told only until 31st March - difficult for me due to other commitments. So decided to rebook.
Than they played games of saying they see that flight as still scheduled as per the QR website - I was like huh..and informed I was seeing it right there. Agent still denied (when it was in front of my face that it's cancelled) - I later requested for a supervisor, agent went quiet did not response for a few minutes!
Checked again if there was someone on the other side, she finally responded again - and this time said they can't access QR's website.....I insisted on speaking to a supervisor and placed on hold.
After placing on hold, they come back and inform me that they can't rebook me due to no same booking class is available....
They placed me on hold for > 20 mins.. in the end I had to cut the call as I had a meeting.. unbelievable to get such level of service from JAL...(this was calling the call centre in Malaysia as the one in EU opens only late!)

Can't understand why JAL is behaving in such an erratic manner under current situation....seems very little duty of care mentality. This is most probably just a "handful" of pax that they need to rebook on their ticket stock with QR codeshare compared to the millions.

Sorry to hear that you are struggling. JAL probably have to manage a decent amount of bookings, they have expanded their codeshare and collaboration with Qatar quite a bit. And sell 131 tickets with connections on both Narita flights, apart from their own flight, to numerous destinations.

Qatar Airways is not really famous for their clear coms and good support for irrops, so I could maybe imagine that JAL struggles with getting good info as well. Add to that the Japanese propensity to follow the rules to the dot and it can get messy.

I wonder if things could be better if one booked it directly with the airlines instead of codeshare/partnership? At least cut one less link in the chain in which one may pass the ball or dodge the responsibility? In this case is unavoidable as Jal does not certain routes in the code share (eg to GCC countries)

Codeshares can create hassles for cancellations and rebookings. Not always.

Update from JAL on the Doha flights on 04.03.2026

JAL59 HND DOH is cancelled until March 14th, accordingly the return flight JL50 until the 15th.

Did anyone have any luck with calling JL about flights operated by Qatar? I'm scheduled to go from Osaka via Doha to Europe on the 10th, but based on above it sounds like JL will only rebook, if QR cancels the flight. Which QR doesn't do until the day before (if at all). That's of course a nightmare for planning purposes.

Ahh, mystery solved, if experiences with MH CS are a benchmark... Also compounded by the JAL rules, of course.

Just realized this, as far as I know JAL CS office from where I call from (I am KUL based) will be directed to HK call center (call in last year to get some stuff sorted). Unless they outsource to some company based in Malaysia recently.

The trick to get over this is to select Bahasa Malaysia which will redirect to local call center which they are very helpful (I spoke mix of Bahasa and english in the call), else you be directed to outsource call center based in the Philippines

Yup. That's sadly how they are dealing with the situation right now. It makes rebooking needlessly difficult as most flights will already be at capacity by the time they allow you to rebook.
It's a shame (and tbh unacceptable) that JAL doesn't follow the broader waiver that is instated by QR.
Hope you get your flights sorted.

My JL42 flight next week has been changed to a 773 from a 787, anyone know why? Guessing more capacity for first/business passengers rerouted via LHR?

Update from JAL on the Doha flights on 09.03.2026 JAL59 HND DOH is cancelled until March 21st, accordingly the return flight JL50 until the 22nd.

Providing an update, in case anyone is in the same position: Flight got cancelled around 36 hours before departure. Reached out to JL via chat and they provided quite a few options. Date change and airline were pretty flexible. Wouldn't budge on moving destination airport from BER to FRA. Offered JL, TK and KLM options - with me asking for the last one. I didn't try further but it felt liked I could've asked for any reasonable connection. Bring some patience for the chat though - it takes a while.

JL59/50 are now cancelled until March 31st/April 1st.