KLM to introduce some kind of buy-on board (intra-EU in Y)?
Dec 3, 2025 | 10:31 pm
#196
Join Date: Jun 2014
Programs: Flying Blue: Platinum, Miles&Bonus: Gold
Posts: 1,826
that is even weirder (being blocked by unions or not). In many cases when I fly from AMS I can chose for KL or AF via Paris. This would be a reason to fly AF instead of KL on routes they serve both......until now the KL and AF products were pretty comparable, apart from the A320/B737 seating. Now people have to look .....
the biggest difference will be on longer route. KL will have buy on board whereas AF will have the enhanced sandwiches box for free.
Last edited by BA6948; Dec 5, 2025 at 11:52 pm
Dec 5, 2025 | 2:47 pm
#197
Join Date: Apr 2024
Location: MME / NCL
Programs: KLM FlyingBlue Gold, Accor ALL Platinum
Posts: 82
BOB Will be introduced on all EUR flights from winter 26/27 onwards ( end of october2026) according an internal communication towards crew the airline will keep what is called a complimentary offer on all flights consisting of coffee/tea/water/apple juice and a syrup waffle ( stroopwafel) this service will be available on all EUR flights, on flights above 1h15/1h30 block time the BOB service will be available eg not on LHR but yes on MAD etc.
Dec 5, 2025 | 9:25 pm
#198
Join Date: Apr 2010
Location: VIE
Programs: AFKL Platinum, SAS EBG (STE+), TK Elite (*G), Hilton Diamond, IHG Diamond
Posts: 7,364
Dec 11, 2025 | 4:42 am
#199
Join Date: Apr 2019
Posts: 1,249
Feb 25, 2026 | 3:25 am
#200
Join Date: Feb 2012
Location: amsterdam/nl
Programs: FB PLATINUM IHG ACCOR
Posts: 356
An Update on BOB; from march 29 uptill april 25th new test flights in economy will take place on following destinations;
MAD/VLC/HEL/OSL ON THESE FLIGHTS the so called complimentary service ( free coffee/tea/water/apple juice and stroopwaffle) will be offered , a long with a partly new BOB assortment and pre order service ( same 3 items as before)
on BHX ; complimentary service and pre order service ( no BOB)
Whats new; on KLM mainline ( 737/a321) an extra oven is on board allowing tostis etc on cityhopper this is not possible( lack of oven storage options), a new menu card is available, also an improvement in payment device ( which will also be used in very near future for offline seat upgrades on board). KLC staff will get a sales and product training
For Platinum/PLFL/SKIPPERS/C2000/ULTI a free snack/sandwich and beverage is included, its not yet decided that this will be standard upob introduction of the BOB service ( october 25)
Overnight flights will be part of the trial, it seems that klm finally found a solution for cooling on out stations.
Flying Blue experience will be part of the trial so expect more inquiries .....
MAD/VLC/HEL/OSL ON THESE FLIGHTS the so called complimentary service ( free coffee/tea/water/apple juice and stroopwaffle) will be offered , a long with a partly new BOB assortment and pre order service ( same 3 items as before)
on BHX ; complimentary service and pre order service ( no BOB)
Whats new; on KLM mainline ( 737/a321) an extra oven is on board allowing tostis etc on cityhopper this is not possible( lack of oven storage options), a new menu card is available, also an improvement in payment device ( which will also be used in very near future for offline seat upgrades on board). KLC staff will get a sales and product training
For Platinum/PLFL/SKIPPERS/C2000/ULTI a free snack/sandwich and beverage is included, its not yet decided that this will be standard upob introduction of the BOB service ( october 25)
Overnight flights will be part of the trial, it seems that klm finally found a solution for cooling on out stations.
Flying Blue experience will be part of the trial so expect more inquiries .....
Feb 25, 2026 | 5:09 am
#201
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold; LH Senator
Posts: 30,594
👍
Feb 25, 2026 | 7:08 am
#202
Join Date: Apr 2010
Location: VIE
Programs: AFKL Platinum, SAS EBG (STE+), TK Elite (*G), Hilton Diamond, IHG Diamond
Posts: 7,364
Is the Platinum (+) complimentary item a free choice from the menu, or a specific item chosen by KLM? If the latter, do you know what the procedure will be if that thing happens to run out?
Feb 25, 2026 | 7:48 am
#203
Join Date: Jun 2014
Programs: Flying Blue: Platinum, Miles&Bonus: Gold
Posts: 1,826
Whats new; on KLM mainline ( 737/a321) an extra oven is on board allowing tostis etc on cityhopper this is not possible( lack of oven storage options), a new menu card is available, also an improvement in payment device ( which will also be used in very near future for offline seat upgrades on board). KLC staff will get a sales and product training
.
.
Feb 25, 2026 | 7:57 am
#204
Join Date: May 2009
Location: AMS
Posts: 2,571
That is not what that says.
It says those airframes have (an) extra oven(s) on-board compared to the Embrears. Not that it was added for BoB.
The 737s for example have a total of 7 ovens (3 front + 4 rear) and the A321neo has 2 (1 + 1). The Embrears however each only have one, and no space to expand this.
It says those airframes have (an) extra oven(s) on-board compared to the Embrears. Not that it was added for BoB.
The 737s for example have a total of 7 ovens (3 front + 4 rear) and the A321neo has 2 (1 + 1). The Embrears however each only have one, and no space to expand this.
Last edited by CyBeR; Feb 25, 2026 at 8:10 am
Feb 25, 2026 | 8:18 am
#205
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Feb 26, 2026 | 9:21 am
#206
Join Date: Feb 2012
Location: amsterdam/nl
Programs: FB PLATINUM IHG ACCOR
Posts: 356
The idea is that plat and plus pax can get to know the bob product and obviously the airline hopes the elite pax enjoys more choice . It’s 1 extra snack / sandwich etc and 1 xtra drink eg a sandwich of choice and bottle wine etc .
Apr 2, 2026 | 1:42 am
#208
Original Poster
Moderator: Flying Blue (Air France & KLM)
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,838
KLM launches final test phase of new Europe catering service
https://www.afkl.biz/trade/s/news-de...678&country=NL
Paid offer consists of:
- chicken Caesar salad
- salmon poke bowl
- Beemster cheese platter.
KLM is constantly looking for opportunities to further develop its products and services to meet customer expectations. In February 2025, KLM began testing a new onboard catering service on its European flights. Customers traveling in Economy Class on routes to Oslo, Lisbon, and Porto had the option to purchase additional products onboard, while still receiving a complimentary drink and snack.
Taking this further, KLM has now launched a final test phase to further enhance its onboard experience. From March 29 through April 25, 2026, the service is being tested on select routes: Madrid, Valencia, Helsinki, Oslo, and Birmingham. Customers receive a complimentary offering, with the option to preorder meals when booking or via MyTrip. On most routes, additional items are also available for purchase onboard.
Customers can select from a range of preordered meals and enjoy a new menu card with an expanded range, including hot snacks. Orders can be placed throughout the flight, except during taxi, takeoff, and landing. Payment options include credit and debit cards, Apple Pay, and Miles.
Customers booked on a test flight will be informed about the renewed service by email prior to departure. Please note that not all customers may receive this communication, for example, in cases of agency bookings or incorrect email addresses. Please ensure that accurate passenger contact details are added to the booking so we can inform customers accordingly.
Taking this further, KLM has now launched a final test phase to further enhance its onboard experience. From March 29 through April 25, 2026, the service is being tested on select routes: Madrid, Valencia, Helsinki, Oslo, and Birmingham. Customers receive a complimentary offering, with the option to preorder meals when booking or via MyTrip. On most routes, additional items are also available for purchase onboard.
Customers can select from a range of preordered meals and enjoy a new menu card with an expanded range, including hot snacks. Orders can be placed throughout the flight, except during taxi, takeoff, and landing. Payment options include credit and debit cards, Apple Pay, and Miles.
Customers booked on a test flight will be informed about the renewed service by email prior to departure. Please note that not all customers may receive this communication, for example, in cases of agency bookings or incorrect email addresses. Please ensure that accurate passenger contact details are added to the booking so we can inform customers accordingly.
- chicken Caesar salad
- salmon poke bowl
- Beemster cheese platter.
Last edited by Gajan; Apr 2, 2026 at 1:49 am