KLM is constantly looking for opportunities to further develop its products and services to meet customer expectations. In February 2025, KLM began testing a new onboard catering service on its European flights. Customers traveling in Economy Class on routes to Oslo, Lisbon, and Porto had the option to purchase additional products onboard, while still receiving a complimentary drink and snack.

Taking this further, KLM has now launched a final test phase to further enhance its onboard experience. From March 29 through April 25, 2026, the service is being tested on select routes: Madrid, Valencia, Helsinki, Oslo, and Birmingham. Customers receive a complimentary offering, with the option to preorder meals when booking or via MyTrip. On most routes, additional items are also available for purchase onboard.

Customers can select from a range of preordered meals and enjoy a new menu card with an expanded range, including hot snacks. Orders can be placed throughout the flight, except during taxi, takeoff, and landing. Payment options include credit and debit cards, Apple Pay, and Miles.

Customers booked on a test flight will be informed about the renewed service by email prior to departure. Please note that not all customers may receive this communication, for example, in cases of agency bookings or incorrect email addresses. Please ensure that accurate passenger contact details are added to the booking so we can inform customers accordingly.