An Update on BOB; from march 29 uptill april 25th new test flights in economy will take place on following destinations;
MAD/VLC/HEL/OSL ON THESE FLIGHTS the so called complimentary service ( free coffee/tea/water/apple juice and stroopwaffle) will be offered , a long with a partly new BOB assortment and pre order service ( same 3 items as before)
on BHX ; complimentary service and pre order service ( no BOB)

Whats new; on KLM mainline ( 737/a321) an extra oven is on board allowing tostis etc on cityhopper this is not possible( lack of oven storage options), a new menu card is available, also an improvement in payment device ( which will also be used in very near future for offline seat upgrades on board). KLC staff will get a sales and product training

For Platinum/PLFL/SKIPPERS/C2000/ULTI a free snack/sandwich and beverage is included, its not yet decided that this will be standard upob introduction of the BOB service ( october 25)
Overnight flights will be part of the trial, it seems that klm finally found a solution for cooling on out stations.

Flying Blue experience will be part of the trial so expect more inquiries .....