New benefits for Platinum & Ultimate on Transavia France
#16
Original Poster




Join Date: Aug 2011
Location: CDG
Programs: AF/KL Plat, Marriott Plat
Posts: 4,534
#17
FlyerTalk Evangelist




Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,046
With AF going more and more LCC, and TO introducing status benefits... I feel like we are getting very close to these airlines basically being one and the same. I understand the reasoning as some of these TO services replace AF ones at ORY (And will see a lot of elites on more business-heavy routes), but this seems to also include leisure routes on TO. Not on HV though, while a regular traveller won't know the difference between the two airlines. It's a little..confusing.
And TO has zero flight to CDG so each airline has a clear territory.
Giving finally some FB status benefits when flying TO was THE thing to do. They did it, that's great.
#18
FlyerTalk Evangelist




Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,046
A friend of mine contacted AF to confirm that C2000 pax will be eligible to those new benefits and the answer is as expected : Yes
#20




Join Date: Mar 2005
Location: Paris, France
Programs: Flying Blue Platinum
Posts: 922
I agree. All this is great and very clever. 
The situation between HV and TO is very different. AF leaving completely a very important Paris airport like ORY, leaving orphan a huge customer base with a lot of status pax without incentive to choose TO over another airline or the train was a very dangerous situation. On top of that, with the recent mtro line 14 service, this has been a game changer to reach ORY which becomes attractive for passengers reluctant to go to ORY (I am in that case).
And TO has zero flight to CDG so each airline has a clear territory.
Giving finally some FB status benefits when flying TO was THE thing to do. They did it, that's great.
The situation between HV and TO is very different. AF leaving completely a very important Paris airport like ORY, leaving orphan a huge customer base with a lot of status pax without incentive to choose TO over another airline or the train was a very dangerous situation. On top of that, with the recent mtro line 14 service, this has been a game changer to reach ORY which becomes attractive for passengers reluctant to go to ORY (I am in that case).
And TO has zero flight to CDG so each airline has a clear territory.
Giving finally some FB status benefits when flying TO was THE thing to do. They did it, that's great.
The main problem with TO was/is the lack of priority access for security at Orly 3, where queues can be very long. On flights to MAD for instance I've preferred UX because of this - UX gives you SkyPriority and lounge access, and security at Orly 1 is very efficient. With these changes, I'm pretty confident I'll consider TO and ORY more often.
#22
FlyerTalk Evangelist




Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,046
Yes, I know, but knowing that C2000 and Ulti have often faced some difficulties at partner lounges hearing "you need to be Platinum or Gold", it was better to check 
Definitely collateral victims.

Definitely collateral victims.
#23




Join Date: Apr 2010
Location: VIE
Programs: AFKL Platinum, SAS EBG (STE+), TK Elite (*G), Hilton Diamond, IHG Diamond
Posts: 7,336
Nice benefits indeed but this creates a whole new level of inconsistency in the system. My first gut feeling is that this will cost money while also creating a whole lot of disappointment among customers (consequently possibly leading to even lower NPS because there's no way random customers will understand the rules properly).
#24




Join Date: May 2011
Location: OSL / BIA
Programs: FB Platinum for life
Posts: 435
I fully agree, especially on Line 14. I prefer CDG as an airport but distance wise ORY has become unbeatable - 30 minutes from Chtelet on a modern metro vs. 50-ish minutes to CDG on the dreadful RER B.
The main problem with TO was/is the lack of priority access for security at Orly 3, where queues can be very long. On flights to MAD for instance I've preferred UX because of this - UX gives you SkyPriority and lounge access, and security at Orly 1 is very efficient. With these changes, I'm pretty confident I'll consider TO and ORY more often.
The main problem with TO was/is the lack of priority access for security at Orly 3, where queues can be very long. On flights to MAD for instance I've preferred UX because of this - UX gives you SkyPriority and lounge access, and security at Orly 1 is very efficient. With these changes, I'm pretty confident I'll consider TO and ORY more often.
Only thing left for AF to do at ORY is to move XK and Corsica flights to CDG in 2027 when the PSO is up for renewal
#26
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,008
Nice benefits indeed but this creates a whole new level of inconsistency in the system. My first gut feeling is that this will cost money while also creating a whole lot of disappointment among customers (consequently possibly leading to even lower NPS because there's no way random customers will understand the rules properly).
But to me and my family, the major incentive to take AF over U2 on our ORY-NCE has disappeared.
Among other special fares (senior/family/..), AF had senior card allowing a special fare with flexibility. All these targeted fares disappear for a LCC like TO. And NCE has a lot of senior/family pax. Will be moving to U2.
#27
FlyerTalk Evangelist




Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,046
And for some FB Gold, may be it will be an incentive to become Platinum?
#28
FlyerTalk Evangelist




Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,046
That's a good point. I'm guessing a significant part of them will simply fly to CDG, but not all of them for sure.
#29


Join Date: Feb 2017
Posts: 1,461
It is indeed quite difficult to mix a LCC approach with some elite status benefits.
But to me and my family, the major incentive to take AF over U2 on our ORY-NCE has disappeared.
Among other special fares (senior/family/..), AF had senior card allowing a special fare with flexibility. All these targeted fares disappear for a LCC like TO. And NCE has a lot of senior/family pax. Will be moving to U2.
But to me and my family, the major incentive to take AF over U2 on our ORY-NCE has disappeared.
Among other special fares (senior/family/..), AF had senior card allowing a special fare with flexibility. All these targeted fares disappear for a LCC like TO. And NCE has a lot of senior/family pax. Will be moving to U2.
I would love it as heavy user on AF domestic routes.
#30


Join Date: Feb 2012
Programs: Flying Blue Platinum, Le ClubAccor Gold
Posts: 919
Only downside is that there is still huge change fee (50) and no cancellation flexibility.


